Underlying Profit Growth
Underlying profit (ex notables) rose 6.4% half-on-half, driving cash earnings ex-notables up 2.3% despite a large one-off software amortization charge.
Revenue and Margin Momentum
Revenue increased 3.1% driven by volume growth and stronger markets & treasury income; net interest margin (NIM) broadly stable with a reported 3 basis point increase half-on-half and offsetting drivers limiting compression.
Strong Business Lending and Market Share
Total business lending GLAs rose 11.5% year-on-year to $306bn; business credit growth was 6.9% in the half. NAB holds a 22% share of total business lending and 28% of SME lending, and Business & Private Banking underlying profit grew 5.4%.
Deposit Growth and Customer Acquisition
At-call transaction account balances grew strongly (10.8% increase in transaction account balances noted), with Business & Private Banking and Personal Banking growing at-call deposits by $14bn in the half; new transaction account openings up ~30% (Personal) and ~31% (B&PB) over two years.
Proprietary Home Lending Progress
Proprietary channel share of home lending drawdowns increased from 41.4% to 47.7% in H1 and reached 50% of drawdowns in March, supporting above-system home lending growth and improved returns.
Customer Advocacy and NPS Improvements
NAB won the Roy Morgan Customer Satisfaction Award (Major Bank of the Year 2025); positive NPS across all four segments for the first time, with medium/large business NPS improving 16 points year-on-year and mass affluent up 14 points.
Productivity and Cost Management
Operating expenses (ex the notable software item) declined 0.5% half-on-half; productivity savings of $199m achieved in the half and management targets >$450m productivity savings for FY26.
Capital and Liquidity Remain Above Requirements
March CET1 ratio was 11.65% (Level 1 11.53%); liquidity metrics LCR 132% and NSFR 116% remain well above regulatory minimums. Actions (1.5% DRP discount + partial underwriting) expected to raise ~$1.8bn and add ~40bps to CET1 to a pro forma ~12.05%.
Technology Modernization and AI Adoption
Completed migration of payments to a cloud-based real-time payments platform; new cloud-based transaction switch migration underway; AI tools rolled out to over 7,000 software engineers improving developer productivity and change-cycle delivery.