Order Growth and Scale Expansion
Total fulfilled orders reached 63.9 million in Q4 (YoY +12.3%) and 236 million for the full year (YoY +19.8%). Full-year cold chain orders grew nearly 30% YoY, indicating strong category expansion.
Shipper and Trucker Engagement Metrics Improved
Average monthly active shippers were 3.28 million in Q4 and 3.14 million for the full year (YoY +11.6% Q4, +18.6% full year). The 12-month rolling active trucker base remained high and the next-month retention rate for truckers who responded to orders exceeded 85%.
Revenue and Profitability Gains
Net revenues for FY2025 reached RMB 12.49 billion (YoY +11.1%). Transaction service revenues grew to RMB 5.32 billion (YoY +38.2%). GAAP net income was RMB 4.46 billion (YoY +42.8%) and non-GAAP adjusted net income was RMB 4.79 billion (YoY +19.3%), demonstrating stronger profitability and scale benefits.
Strong Transaction Service Momentum in Q4
Q4 transaction service revenue was ~RMB 1.49 billion (YoY +~28%). Commission penetration reached 88.6% (up ~6 percentage points YoY) and average monetization per order improved to RMB 26.3, supporting durable monetization despite slower order growth.
Record and Improving Fulfillment Rates
Overall fulfillment rate in Q4 reached 42.7% (a YoY increase of more than 5 percentage points and a new record). Fulfillment for mid- and low-frequency direct shippers approached ~65%, driven by product, policy and credit scoring improvements.
AI Adoption Moving from Pilot to Commercial Deployment
AI initiatives advanced: Giga AI heavy truck feed is commercially operating in express and fast freight; an AI assistant for shippers was piloted (voice-based posting, automated dispatch and negotiation); AI integrated into customer service; company plans broader AI integration across matching, dispatching, pricing and risk management.
Ecosystem Governance Improved Platform Quality
Platform governance removed fake/noncompliant accounts, nearly eliminated resale/trading of trucker accounts on third-party platforms, and increased trucker vehicle verification rates close to 100%. Customer complaints reduced and freight reselling activity declined materially.
Disciplined Capital Allocation and Shareholder Returns
Company returned ~USD 200 million in dividends in 2025 and repurchased ~USD 52.4 million of shares. Management announced a medium- to long-term return plan of ~USD 400 million for 2026 and a Q1 dividend of ~USD 87.5 million, signaling strong cash generation and shareholder focus.