Modest Sales Growth in Q1
U.S. sales increased 2% in the first quarter, reflecting a maturing A2L product mix and improved sales mix toward higher-efficiency systems while unit sales were lower.
E-commerce Acceleration
E-commerce sales grew 16% during the quarter and online transactions show higher gross margin and lower cost-to-serve versus offline; certain markets (example: one Florida subsidiary) already see ~70% of sales through e-commerce tools.
OnCallAir Momentum
OnCallAir customer sales increased 20% in the quarter and management expects the platform's gross merchandise value to exceed $2 billion in 2026.
Acquisition Expands Sunbelt Footprint
Agreement to acquire Jackson Supply, a Sunbelt distributor with approximately $230 million in annual sales, adding 25 locations and diversification into parts & supplies; management expects to close in Q2.
Margins and Operating Discipline
Gross margins 'remained largely intact' in Q1 despite product transitions; SG&A was flat as operating efficiency offset incremental technology investments; company reiterates a long-term gross margin target of 30%.
Unit Momentum and Seasonal Stabilization
Unit volumes stabilized through the quarter with March exiting 'high single-digit' growth on a same-day basis; early April (three weeks in) sustained incremental stability, suggesting improved market conditions entering the selling season.
Strong Balance Sheet and Strategic Technology Investment
Company remains debt free, is continuing investments in pricing optimization, Hydros/DCR purchasing initiatives, AI capabilities, and other technology to drive margin expansion, improved inventory turns and long-term competitive advantage.
Broad-Based Non-Equipment Growth
Non-equipment sales (roughly 30% of company sales) showed broad-based growth across parts, supplies, plumbing and commercial refrigeration, with a noted uptick in compressor sales.