The earnings call presented a mix of positive financial metrics, such as strong free cash flow and EBITDA growth, alongside challenges including revenue declines in both the consolidated and Digital segments. The company is making strategic advancements in AI and customer acquisition, but faces hurdles with market shifts and revenue contraction.

Company Guidance

During TTEC's second quarter 2025 earnings call, several key financial metrics and future guidance were discussed. Revenue for the quarter was reported at $514 million, with adjusted EBITDA reaching $52 million, marking a 12% year-over-year increase and a 140 basis point margin improvement to 10.1%. The company's free cash flow was $86 million, contributing to a notable reduction in borrowings. TTEC's Engage segment saw revenue of $400 million, while the Digital segment reported $114 million. The call also highlighted TTEC's strategic focus on expanding AI and analytics capabilities, with an emphasis on diversifying their CX technology partner network and improving operational efficiencies. The company anticipates ongoing enhancements in profitability and cash flow generation, despite a forecasted 5.4% decrease in full-year revenue to $2.09 billion, largely due to market shifts and currency impacts. The leadership expressed confidence in achieving historical growth rates and margins by leveraging AI and data-driven solutions across their business operations.

Strong Free Cash Flow

TTEC reported a free cash flow of $86 million in the second quarter of 2025, up from $35 million in the prior year, marking a significant year-over-year increase of $51 million.

Adjusted EBITDA Growth

Adjusted EBITDA grew by 12% year-over-year to $52 million, with a 140 basis point margin improvement to 10.1%.

Engage Segment Profitability

The Engage segment saw an operating income increase of 26.3% with a 110 basis point margin improvement over the prior year, driven by new business and expansion within the embedded base.

Debt Reduction

Net debt position decreased by $50 million year-over-year and $78 million versus the prior quarter, with a net leverage ratio reduction to 3.39x from a high of 4.49x in Q3 2024.

Success in New Client Acquisition

TTEC secured 15 new large enterprise clients with substantial growth potential, with 9 expanding their business and 3 doubling their initial spend.

TTEC Holdings (TTEC) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

TTEC Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Nov 05, 2025	2025 (Q3)	0.23 / -	0.11	―	―	―
Aug 07, 2025	2025 (Q2)	0.20 / 0.22	0.14	57.14% (+0.08)
May 08, 2025	2025 (Q1)	0.19 / 0.28	0.27	3.70% (+0.01)	―
Feb 27, 2025	2024 (Q4)	0.20 / 0.19	0.37	-48.65% (-0.18)	―
Nov 06, 2024	2024 (Q3)	0.14 / 0.11	0.48	-77.08% (-0.37)	―
Aug 08, 2024	2024 (Q2)	0.29 / 0.14	0.55	-74.55% (-0.41)	―
May 08, 2024	2024 (Q1)	0.30 / 0.27	0.687	-60.70% (-0.42)	―
Feb 29, 2024	2023 (Q4)	0.39 / 0.37	0.89	-58.43% (-0.52)	―
Nov 08, 2023	2023 (Q3)	0.44 / 0.48	0.74	-35.14% (-0.26)	―
Aug 03, 2023	2023 (Q2)	0.47 / 0.55	0.98	-43.88% (-0.43)	―

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

TTEC Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Aug 07, 2025	$2.73	$3.42	+25.27%
May 08, 2025	$4.00	$5.30	+32.50%
Feb 27, 2025	$3.65	$3.38	-7.40%
Nov 06, 2024	$5.43	$4.80	-11.60%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does TTEC Holdings (TTEC) report earnings?

TTEC Holdings (TTEC) is schdueled to report earning on Nov 05, 2025, After Close (Confirmed).

What is TTEC Holdings (TTEC) earnings time?

TTEC Holdings (TTEC) earnings time is at Nov 05, 2025, After Close (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is TTEC EPS forecast?

TTEC EPS forecast for the fiscal quarter 2025 (Q3) is 0.23.

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