Improved Revenue Efficiency per Customer
Net sales per active customer increased to $382, driven by higher basket sizes and reduced discounting as the company prioritized revenue quality over volume.
Gross Profit and Margin
Gross profit was $7.0 million for the quarter, with a gross margin of 30.6%, indicating underlying unit economics that management views as recoverable once temporary disruptions ease.
Disciplined Cost and Cash Management
Management emphasized tightened cost control: reduced marketing intensity, headcount optimization, controlled capital expenditures, and a disciplined allocation of capital aimed at preserving liquidity and improving cash generation.
Operational Recovery Actions Implemented
Company executed a rapid operational reset (resumed shipments from Montreal after temporary diversion to Calgary), simplified the operating model, and aligned cost structure to current demand to address short-term inefficiencies.
Product Improvements to Drive Retention
Introduced a simpler menu with better ingredients, increased portion sizes, and faster recipe cook times (targeting 20 minutes or less) expected to support retention, lifetime value and basket size growth.
Leadership Accountability and Transition
Newly appointed President & COO and CEO voluntarily forgone base salaries for fiscal 2026 to signal accountability; CFO recognized for stewardship ahead of planned transition.