Record Cloud Quarter and ARR Milestone
Surpassed $6.0 billion in annual run rate revenue and delivered the first-ever $1.0 billion cloud revenue quarter, with cloud revenue up 26% year‑over‑year.
Strong Backlog and Retention Metrics
Remaining performance obligations (RPO) grew 44% year‑over‑year to $3.8 billion; net revenue retention (NRR) is north of 120% and has ticked up for the third consecutive quarter.
Enterprise Deal Momentum
Closed a record number of deals greater than $1 million ACV in Q2, nearly doubling year‑over‑year, signaling strong enterprise adoption and multi‑year commitments.
Teamwork Collection Adoption and Seat Gains
In under nine months the Teamwork Collection exceeded 1 million seats and more than 1,000 customers have upgraded in less than three quarters; management cited double‑digit seat expansion for Teamwork Collection customers versus standalone apps.
Rapid AI Adoption (Robo & Agentic Workflows)
Robo surpassed 5 million monthly active users; customers using AI code‑generation tools create ~5% more Jira tasks, show ~5% higher MAU, and expand Jira seats ~5% faster than non‑AI users; millions of agentic workflows run monthly.
Service Management Growth
Service collection passed 65,000 customers, with the enterprise portion growing over 60% year‑over‑year; more than two‑thirds of service customers use it for non‑IT use cases and >40% of agentic workflows are in service collection customers.
Migration Tailwind to Cloud
Data Center to cloud migrations contributed a mid‑ to high‑single‑digit percentage point impact to cloud revenue growth in Q2 and are expected to continue contributing mid‑ to high‑single‑digit impact for the full year.
Gross Margin Trajectory & Cost Management
Management reported continued gross margin improvement despite AI costs and highlighted engineering progress in managing AI consumption and infrastructure costs.
Reaffirmed Mid‑Term Financial Targets
Management reiterated the mid‑term outlook: 20%+ compounded annual revenue growth through FY2027 and a commitment to 25%+ non‑GAAP operating margin in FY2027, expressing confidence in long‑term cloud growth drivers.