AI-Powered Investigative Tools Adoption
Accelerated adoption of AI-powered investigative tools and the upcoming launch of Crime Tracer Gen 3, which integrates over 1 billion records and features voice-enabled AI chatbot capabilities.
Healthcare Security Market Growth
Growing traction in the healthcare security market with California's AB 2,975 mandate driving interest in SafePoint weapons detection technology.
International Expansion
Meaningful progress in international expansion, notably in Uruguay and Brazil, indicating potential for broader market opportunities in Latin America.
Data for Good Initiative
Expansion of the Data for Good initiative to multiple cities, facilitating secure sharing of gunfire and crime data with community violence intervention groups.
Customer Retention and Satisfaction
Improved customer retention and satisfaction, with an NPS score of +70, up four points from last year, and over 90% satisfaction in critical partnership areas.