Strong cash returns and profitability
Returned $27.3 million of cash to stockholders in 2025; full-year GAAP net income of $15.9 million ($0.75 diluted EPS), up ~6.0% from $15.0 million in 2024; ended 2025 with $25.3 million in cash (up from $21.4 million at Q3).
Healthy adjusted EBITDA and margin
Adjusted EBITDA of $29.0 million in 2025, representing a nearly 21% adjusted EBITDA margin and supporting the company's dividend strategy.
Software and professional services momentum
Software revenue reached $67.2 million in 2025 with professional services up 23.7% year-over-year to $22.1 million; managed services revenue doubled to $6.6 million (nearly 30% of professional services, up from 18% in 2024).
Q4 software bookings recovery and larger deal sizes
Q4 software operations bookings grew 14% year-over-year and 83% sequentially; 73 six- and seven-figure customer contracts closed in 2025 (14 in Q4); average customer contract size in Q4 grew by more than 50% year-over-year.
Recurring revenue and backlog
Operations bookings have exceeded $30 million for the third consecutive year; professional services and maintenance backlog totaled more than $58 million.
Investment in product development
Invested over $12 million in product R&D in 2025, a nearly 5% increase from 2024, including work toward a modernized platform and early AI integrations.
Strategic wins with large health systems
Closed multiple multiyear managed-services and enterprise-license deals with long-standing blue-chip hospital customers, including several 6- and 7-figure, multiyear engagements that include Spok Smart Suite, Care Connect reporting, Spok Academy and premium support.
Pager device initiatives helping ARPU
GenA pager placements exceeded 72,000 units (~11% of total units in service) and ARPU increased by $0.23 year-over-year; product sales (largely unreturned pager equipment fees) increased $1.4 million or 54%.