Exceeded Guidance on Key Metrics
Peloton performed at the high end of or above guidance on key metrics, including slightly growing Paid Connected Fitness subscriptions and delivering significantly positive adjusted EBITDA and free cash flow.
Strong Engagement and Innovation
Peloton reported Net Promoter Scores above 70 for all cardio hardware products, with Tread exceeding 80. Engagement metrics showed 5% YoY growth in running workouts and 11% growth in walking workouts.
Improvement in Service and Support
Service and repair MSAT improved by 5% QoQ and 7% YoY. Member support MSAT improved by 1% QoQ and 20% YoY.
Successful Cost Reduction
Peloton continues to track ahead of its $200 million cost restructuring plan, leading to meaningful profitability improvement.
Positive Free Cash Flow and EBITDA
Generated $95 million of free cash flow and $89 million in adjusted EBITDA in Q3, marking the fifth consecutive quarter of positive figures.
International and Retail Growth
International markets saw growth in paid connected fitness subscriptions. Positive results from micro-store tests and Amazon sales events.