Record Net Income and Profitability
2025 net income reached a record EUR 9.3 billion (highest ever); net income up ~8% year‑over‑year. Management reports best‑in‑class cost/income ratio and sustained operating margin with strong revenue performance despite lower market rates.
Strong Capital Position
Common Equity Tier 1 (CET1) ratio rose to 13.9% (would be ~13.2% after the planned July buyback). Management expects CET1 to remain comfortably above the 12.5% target through the plan driven by internal capital generation.
Near‑Zero NPLs and Low Cost of Risk
NPL stock reduced to approximately EUR 0.8 billion in bad loans; bank claims '0 NPL bank' status. Reported cost of risk (adjusted for additional Q4 provisions) ~26 basis points, with low expected NPL inflows going forward.
Record Commissions and Insurance Income
2025 saw record commissions and insurance income; Q4 was the best quarter ever for commissions. Fees grew meaningfully in 2025 (management cites strong resilience of non‑interest revenue).
Shareholder Returns and Liquidity Actions
2025 distributions: EUR 8.8 billion to shareholders (noted as ~50% more than prior plan target). Announced 2025 cash dividend up 10% year‑on‑year and a EUR 2.3 billion buyback in July; new policy raises cash payout to 75% + 20% buyback (95% total) for 2026.
Ambitious and Conservative 4‑Year Business Plan Targets
Targets by 2029: net income > EUR 11.5 billion, sustainable ROE > 20%, cost/income ratio ~37%. Plan emphasizes cost reduction, conservative revenue growth and low cost of risk while maintaining strong capital and liquidity.
Material Growth and Deployment Targets
Plan metrics include: add ~2.5 million clients, provide > EUR 370 billion of medium/long‑term lending, grow customer financial assets by EUR 200 billion (EUR 100 billion in AUM), recruit ~3,700 additional people for Wealth Management, and Isybank to add ~1 million clients.
Technology & Efficiency Enablers
isytech cloud migration committed to 100% of applications in the cloud by 2029; planned EUR 10+ billion tech investments already deployed. Cost savings program targets EUR 1.6 billion of savings enabling a net EUR 200 million absolute cost reduction while funding growth and investments.
Hedging & NII Support
Management expects net interest income to grow in 2026 vs 2025 (despite further Euribor reduction), helped by hedging facilities and loan/deposit growth. Hedging facility contribution guidance: ~EUR 450–500 million in 2026, then ~EUR 300 million p.a. thereafter. NII sensitivity: ~EUR 300 million per 50 bps rise in rates.
Social & Sustainability Commitments
Plan includes an additional EUR 1 billion contribution to social impact and commitment to allocate 30% of total medium/long‑term new lending to sustainable financing; management highlights continued leadership in social impact.