Declining Revenues And Persistent LossesOngoing revenue declines and chronic net losses undermine the firm's ability to invest in its agent network, technology, and compliance. Structurally weak profitability erodes capital buffers, constrains strategic options, and increases the risk that the company cannot compete effectively without sustained revenue recovery or material cost restructuring.
Consistently Negative Operating Cash FlowPersistent negative operating and free cash flows indicate the business does not internally generate enough cash to fund operations or reinvest. Over a multi-month horizon this forces external financing, raises liquidity risk, and limits the company's ability to fund agent incentives or platform investment essential for sustaining transaction volumes.
Negative Gross Profit MarginA negative gross margin signals that core transaction services are loss-making at the unit level, a structural problem for scalability. Without improving pricing power, lowering direct costs, or shifting service mix, revenue growth will not translate into profitability, making long-term viability contingent on meaningful unit-economics fixes.