Record Financial Performance
Group delivered record results: undiscounted combined ratio of 87.8% (best in a decade), insurance service result of $614m, record investment result of $443m, and record profit before tax of $733m (up 6.9%). Operating RoTE ~21% materially above mid‑teens target and book value per share grew ~12%.
Premium Growth and Diversified Momentum
Group ICWP/premiums up $275m (~6% year‑over‑year). Retail grew ~6.3% (adding almost $200m), customer growth ~7.5% (not rate dependent) and now represents nearly half of group PBT (up from just over 40% in 2023). London Market returned to growth (ICWP +1.6%) and reinsurance net ICWP +7.9%, with reinsurance premium up ~180% since 2020.
Strong Capital Generation and Shareholder Returns
Outstanding capital generation: year‑end estimated BSCR 233% (pro forma ~211% after final dividend & $300m buyback). Board approved $300m share buyback, a 20% step‑up in the final dividend, and total capital returns of >$450m for 2025 and ~$1.1bn over the last 3 years.
Change Program Delivering Early Benefits
Change program delivered $29m P&L benefit in 2025 at a cost of $24m; on track to deliver $75m benefit in 2026 and targeted $200m by 2028. Actions include insourcing 100+ roles to Lisbon, decommissioning ~20% of applications and launching automation tools; underlying expenses rose only $6m despite inflation.
Reserve Releases and Conservative Reserving
Continued positive reserve development: released $293m (7.2% of opening reserves) in 2025 and all accident years ran below initial estimate. Risk margin / risk adjustment stands at $345m with an 86% confidence level, reflecting conservative positioning.
Investment & Asset Quality
Record investment performance underpinned by rising AUM; reinvestment yield modestly lower (reinvestment yield cited ~4%), fixed income portfolio quality high (average credit rating A), supporting earnings and RoTE going forward.
Innovation, Product Launches and AI Progress
Significant new product activity (more launches than past 5 years) and expansion of distribution. Global digital small‑commercial platform approaching $900m premium and ~900,000 customers with ~99% auto‑underwriting. Early deployment of generative AI/LLM use cases (AI agents in US contact centers, broker triage, AI‑augmented underwriting portals) to drive efficiency and growth.
Reinsurance Asset Management & Fee Income Growth
Fee income remained strong at ~$109m (third consecutive year above $100m); ILS AUM ~$1.5bn (as of 1 Jan 2026) with >$330m raised in the year and a healthy pipeline for 2026.