Strong Profit Growth
Operating profit increased nearly 12% to over $3.3 billion, with free cash flow strong at $2 billion for the first time.
Net New Business and Client Retention
Net new business growth was 4.5%, with client retention over 96%, marking the fourth consecutive year within the 4% to 5% growth target.
Impressive Regional Performance
In North America, organic revenue increased by over 9%, with operating profit up nearly 11%. International organic revenue growth was nearly 8%.
B&I Segment Success
The Business and Industry segment was the best-performing sector with organic revenue up 11% and the highest net new business growth.
Technology and AI Integration
Investments in technology and AI have improved operational efficiencies and sales processes, with notable productivity gains in recruitment and customer interaction.