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Freshworks (FRSH)
NASDAQ:FRSH
Earnings Data
Report Date
Aug 05, 2025TBA Not Confirmed
Period Ending
2025 (Q2)Consensus EPS Forecast
0.11Last Year’s EPS
0.08Same Quarter Last Year
Moderate Buy
Based on 12 Analysts Ratings
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Earnings Call Summary
Earnings Call Date:Apr 29, 2025
|% Change Since: 8.02%
|Next Earnings Date:Aug 05, 2025
Earnings Call Sentiment|Positive
The earnings call reflects a positive quarter for Freshworks, with strong revenue growth, improved profitability, and significant progress in AI adoption and enterprise customer wins. However, the company faces challenges with slower CX growth, economic uncertainty, and leadership transitions.Company Guidance
During Freshworks' first quarter 2025 earnings call, the company reported a 19% year-over-year revenue growth to $196.3 million, with a non-GAAP operating margin of 24% and an adjusted free cash flow margin of 28%, achieving a Rule of 47 for the quarter. The company added over 1,000 net customers, ending with more than 73,300 customers, and maintained a net dollar retention rate of 105% on a constant currency basis. Freshworks highlighted its strategic focus areas, including the expansion of its employee experience (EX) business, which surpassed $420 million in ARR, growing 33% year-over-year. The company also emphasized its AI product adoption, noting substantial improvements in customer resolution times and operational efficiencies. Additionally, Freshworks raised its full-year 2025 revenue guidance to between $815.3 million and $824.3 million, reflecting a year-over-year growth of 13% to 15% on a constant currency basis.Strong Revenue Growth
Revenue grew 19% year-over-year to $196.3 million in Q1, driven by both EX (Employee Experience) and CX (Customer Experience) segments.
Significant Profitability Improvements
Delivered a non-GAAP operating margin of 24% and adjusted free cash flow margin of 28%, achieving a Rule of 47 due to revenue growth and cash flow margin.
Employee Experience (EX) Segment Success
EX business surpassed $420 million in ARR, growing 33% year-over-year on a constant currency basis, with significant upmarket success.
AI Adoption and Impact
Freddy AI products have seen significant adoption, with over 2,700 Copilot customers and AI driving productivity improvements and operational efficiencies.
Strategic Enterprise Wins
Secured large enterprise customers like Travis Perkins and Sophos, replacing legacy systems with Freshworks solutions.
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FRSH Earnings History
The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.
Beat
Missed
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FRSH Earnings-Related Price Changes
Report Date | Price 1 Day Before | Price 1 Day After | Percentage Change |
|---|---|---|---|
Apr 29, 2025 | $14.34 | $14.77 | +3.00% |
Feb 11, 2025 | $17.86 | $17.80 | -0.34% |
Nov 06, 2024 | $13.09 | $16.82 | +28.50% |
Jul 30, 2024 | $13.28 | $12.50 | -5.87% |
Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.
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FAQ
When does Freshworks (FRSH) report earnings?
Freshworks (FRSH) is schdueled to report earning on Aug 05, 2025, TBA Not Confirmed.
What is Freshworks (FRSH) earnings time?
Freshworks (FRSH) earnings time is at Aug 05, 2025, TBA Not Confirmed.
Where can I see when companies are reporting earnings?
You can see which companies are reporting today on our designated earnings calendar.
What companies are reporting earnings today?
You can see a list of the companies which are reporting today on TipRanks earnings calendar.
What is FRSH EPS forecast?
FRSH EPS forecast for the fiscal quarter 2025 (Q2) is 0.11.
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