The earnings call reflected a strong performance in Q2 with robust revenue growth and significant advancements in AI adoption and partner ecosystem. However, challenges in net dollar retention and the moderation of EX growth pose some concerns, with a cautious outlook for Q3.

Company Guidance -

Q3 2025

During the Freshworks Second Quarter 2025 Earnings Conference Call, management provided robust guidance for the third quarter and full year 2025, emphasizing strong growth and profitability metrics. For Q2 2025, Freshworks reported a year-over-year revenue increase of 18%, totaling $204.7 million, with a non-GAAP operating margin of 22% and a notable adjusted free cash flow margin of 27%. The company highlighted a net dollar retention rate of 106% and a customer base of over 74,600. For Q3 2025, Freshworks projects revenue between $207 million and $210 million, reflecting 11% to 12% growth, and expects non-GAAP operating income between $31.2 million and $33.2 million. Full-year 2025 revenue is anticipated to be between $822.9 million and $828.9 million, with a growth rate of 14% to 15%, and a non-GAAP net income per share of $0.56 to $0.58, assuming approximately 296.9 million shares outstanding. The guidance reflects confidence in Freshworks' operational efficiency, highlighted by its strategic focus on AI capabilities, expansion in employee and customer experience solutions, and a growing partner ecosystem.

Strong Financial Performance

Q2 revenue grew 18% year-over-year to $204.7 million. Non-GAAP operating margin expanded to 22%, and adjusted free cash flow margin was 27%.

Growth in Employee Experience (EX)

EX achieved over $450 million in ARR, representing 24% year-over-year growth. Key clients include Skill Dynamics and KAYAK.

AI Adoption and Revenue

Over 5,000 customers are now paying for AI copilot and agent products. ARR from these two SKUs crossed $20 million in Q2, more than doubling from a year ago.

Customer Expansion and Product Innovation

Introduced Freshservice Journeys to streamline employee transitions. Significant product updates in AI capabilities and CX solutions were also announced.

Positive Partner Ecosystem Development

Partners influenced over 1/3 of ARR in Q2. Onboarded over 130 new partners this year.

Freshworks (FRSH) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

FRSH Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Nov 04, 2025	2025 (Q3)	0.13 / -	0.11	―	―	―
Jul 29, 2025	2025 (Q2)	0.12 / 0.18	0.08	125.00% (+0.10)
Apr 29, 2025	2025 (Q1)	0.13 / 0.18	0.1	80.00% (+0.08)
Feb 11, 2025	2024 (Q4)	0.10 / 0.14	0.08	75.00% (+0.06)
Nov 06, 2024	2024 (Q3)	0.08 / 0.11	0.08	37.50% (+0.03)
Jul 30, 2024	2024 (Q2)	0.06 / 0.08	0.07	14.29% (<+0.01)
May 01, 2024	2024 (Q1)	0.07 / 0.10	0.03	233.33% (+0.07)
Feb 06, 2024	2023 (Q4)	0.05 / 0.08	0.01	700.00% (+0.07)
Oct 31, 2023	2023 (Q3)	0.05 / 0.08	-0.01	900.00% (+0.09)
Aug 01, 2023	2023 (Q2)	0.02 / 0.07	-0.06	216.67% (+0.13)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

FRSH Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Jul 29, 2025	$13.91	$13.57	-2.44%
Apr 29, 2025	$14.34	$14.77	+3.00%
Feb 11, 2025	$17.86	$17.80	-0.34%
Nov 06, 2024	$13.09	$16.82	+28.50%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does Freshworks (FRSH) report earnings?

Freshworks (FRSH) is schdueled to report earning on Nov 04, 2025, After Close (Confirmed).

What is Freshworks (FRSH) earnings time?

Freshworks (FRSH) earnings time is at Nov 04, 2025, After Close (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is FRSH EPS forecast?

FRSH EPS forecast for the fiscal quarter 2025 (Q3) is 0.13.

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