Freshworks delivered robust results in Q3 2025 with strong revenue growth, significant AI adoption, and expansion in the Employee Experience segment. Despite moderate growth in the Customer Experience segment and challenges related to Device42, the company maintains a positive outlook with strategic investments and product launches.

Company Guidance

In the third quarter of 2025, Freshworks achieved notable success by surpassing growth and profitability estimates for the third consecutive quarter. Revenue grew 15% year-over-year to $215.1 million, exceeding the high end of their estimates by about 3 points, with a non-GAAP operating margin of 21%, 5 points above expectations. Free cash flow margin reached 27%, and they maintained a Rule of 40-plus for the fifth straight quarter. Freshworks ended Q3 with nearly 75,000 customers, adding new clients like Stellantis and Societe Generale, and achieving over a 40% increase in deals exceeding $50,000 in ARR. Their Employee Experience (EX) segment grew 24% year-over-year, reaching over $480 million in ARR, driven by expansion outside of IT, upmarket growth, and IT asset management initiatives. AI products showed strong momentum, with Freddy AI's ARR doubling year-over-year and Copilot's ARR growing 160%. Freshworks' net dollar retention remained stable at 105%, with calculated billings of $224 million, growing 14% year-over-year. For Q4, Freshworks forecasts revenue between $217 million and $220 million, with a focus on reinvesting earnings to drive growth, particularly in EX.

Strong Revenue Growth

Freshworks reported a 15% year-over-year increase in Q3 revenue, reaching $215.1 million, surpassing the high end of previous estimates by approximately 3 points.

Expansion in Customer Base

The company ended the quarter with nearly 75,000 customers, adding significant new clients such as Stellantis, Societe Generale, and Travis Perkins plc.

AI-Driven Growth

Freddy AI continues to be a strong growth driver with AI ARR doubling year-over-year. Freddy Copilot's ARR grew 160% year-over-year, highlighting substantial adoption of AI capabilities.

Employee Experience Segment Growth

The Employee Experience segment achieved over $480 million in ARR, representing a 24% year-over-year growth, with significant contributions from ESM and IT asset management.

Increased Operating Margin

Non-GAAP operating margin expanded to 21%, surpassing estimates by 5 points, and free cash flow margin reached 27%.

Strategic Product Launches

Freshworks announced expansion of Enterprise Service Management access and an upcoming unified CX product experience to drive further adoption.

Freshworks (FRSH) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

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FRSH Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Feb 10, 2026	2025 (Q4)	0.12 / -	0.14	―	―	―
Nov 05, 2025	2025 (Q3)	0.13 / 0.16	0.11	45.45% (+0.05)
Jul 29, 2025	2025 (Q2)	0.12 / 0.18	0.08	125.00% (+0.10)
Apr 29, 2025	2025 (Q1)	0.13 / 0.18	0.1	80.00% (+0.08)
Feb 11, 2025	2024 (Q4)	0.10 / 0.14	0.08	75.00% (+0.06)
Nov 06, 2024	2024 (Q3)	0.08 / 0.11	0.08	37.50% (+0.03)
Jul 30, 2024	2024 (Q2)	0.06 / 0.08	0.07	14.29% (<+0.01)
May 01, 2024	2024 (Q1)	0.07 / 0.10	0.03	233.33% (+0.07)
Feb 06, 2024	2023 (Q4)	0.05 / 0.08	0.01	700.00% (+0.07)
Oct 31, 2023	2023 (Q3)	0.05 / 0.08	-0.01	900.00% (+0.09)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

FRSH Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Nov 05, 2025	$11.06	$10.85	-1.90%
Jul 29, 2025	$13.91	$13.57	-2.44%
Apr 29, 2025	$14.34	$14.77	+3.00%
Feb 11, 2025	$17.86	$17.80	-0.34%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does Freshworks (FRSH) report earnings?

Freshworks (FRSH) is schdueled to report earning on Feb 10, 2026, After Close (Confirmed).

What is Freshworks (FRSH) earnings time?

Freshworks (FRSH) earnings time is at Feb 10, 2026, After Close (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is FRSH EPS forecast?

FRSH EPS forecast for the fiscal quarter 2025 (Q4) is 0.12.

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