Double-Digit Organic Revenue Growth
Full-year revenue grew 12% year-over-year to $68.2 million. Fourth quarter revenue increased 11% year-over-year to $18.1 million, meeting the company's objective of profitable double-digit organic growth.
Consistent GAAP Profitability and Improved EBITDA
Crexendo reported GAAP net income of $5.1 million for 2025 and Q4 net income of $1.2 million. Non-GAAP net income was $11.4 million for the year and $2.8 million for Q4. Full-year EBITDA rose to $8.0 million (from $5.2 million prior year) and adjusted EBITDA increased to $11.2 million (17.0% of revenue) from $8.2 million (13.5%). Q4 adjusted EBITDA was $2.8 million (15.3% of revenue) versus $2.2 million (13.3%) in the prior-year quarter.
Strong Cash Generation and Balance Sheet Improvement
Cash and cash equivalents increased to $31.4 million (from $18.2 million year-over-year). Cash provided by operating activities was $9.3 million (versus $6.3 million prior year). Non-GAAP free cash flow was $9.3 million for the year, representing a 14% free cash flow margin.
Software Solutions Segment Outperformance
Software solutions revenue grew 27% for the year to $29.7 million and 18% in the quarter to $8.3 million. Software solutions gross margin was 72% for the year (up ~1 percentage point year-over-year) and remains the strongest-margin segment.
Large Increase in End Users and Platform Scale
User base expanded from just over 4 million to more than 7 million users in under three years (~75% growth), demonstrating meaningful platform scalability.
Strategic, Accretive Acquisition of ESI
Crexendo announced acquisition of Estech Systems (ESI) for $35 million ($27.3M cash, $7.7M stock), ~1.35x unaudited 2025 revenue. ESI reported approximately $26 million in 2025 revenue (unaudited), ~80% recurring UCaaS, with UCaaS gross margins around 86%. Management expects the deal to be accretive and to help accelerate progress toward a $100M revenue run rate.
Operational Milestone — OCI Migration Completed
The company completed migration of legacy hosted infrastructure to Oracle Cloud Infrastructure (OCI), with remaining legacy NetSapiens data centers scheduled for decommissioning later in the month; expected to improve margins via lower infrastructure costs and consolidation.
Momentum in Sales, Channel and Backlog
Recorded the strongest sales bookings quarter for the retail segment; master agent/technology service distributor bookings up materially (TSDs and AppDirect partnership driving pipeline). Remaining performance obligations increased to $89.1 million (up from $85.6M year-over-year, ~4% growth), indicating recurring future revenue.
AI Product Recognition and Early CAIRO Traction
Company won Generative AI Product of the Year (second consecutive year) and 42 G2 Winter 2026 awards. Launched CAIRO (AI receptionist) in January with early positive feedback and management suggesting potential to increase average retail revenue per account by over 25% for adopters.