Strong Full-Year and Q4 Revenue Growth
2025 revenue grew 31% year-over-year. In Q4, revenue grew 25% YoY, exceeding guidance, with Q1 2026 revenue guide of $627M–$637M (21%–23% YoY) and FY2026 revenue guide of $2.63B–$2.67B (20%–22% YoY).
Significant Margin and Profitability Improvement
Adjusted EBITDA margin improved by 12 percentage points year-over-year in Q4, reaching roughly 10% (Q4 adjusted EBITDA $57M). FY2026 adjusted EBITDA margin guidance of 14%–15% (adjusted EBITDA $380M–$400M) with expectation of GAAP profitability for the balance of 2026.
Large Membership Growth and Deep Engagement
Added ~500,000 net new active members in Q4 (1.5M YoY), totaling ~9.5M members. Average active member transacts ~55 times per month; average revenue per active member (ARPAM) was $257 (up 5% YoY and 21% over two years); tenured cohorts ARPAM nearly $400.
Completed ChimeCore Migration — Major Cost Advantage
Completed migration to ChimeCore, making Chime 100% on its own stack. Cost to serve estimated at ~1/3 of large banks and ~1/5 of regional banks; transaction processing costs reduced by an estimated 60%. Final stage of migration drove a ~200 basis point gross margin improvement and supports long-term gross margin target of ~90%.
Chime Card Driving Strong Adoption and Higher Take Rates
Chime Card (secured cash-back credit card) adoption: over 50% of new-cohort members adopt and adopters use it for >70% of Chime spend. Credit spend as percent of purchase volume rose from 16% in September to 21% in December (30% relative increase). Chime Card take rate ~175 bps vs <100 bps on debit — a multi-year revenue tailwind.
MyPay Rapid Scale with Improving Credit Performance
MyPay reached >$400M revenue run rate in Q4 with ~60% transaction margin. Loss rates improved from 1.7% at start of 2025 to a steady-state target of 1% in Q4 — faster than planned — enabling variable pricing and scale opportunities.
Transaction Profit and Margin Expansion
Transaction margin rose to 72% in Q4 (from 69% in Q3). Annualized transaction profit reached $1.7B in Q4, up 31% YoY. Transaction profit grew 31% YoY in Q4 even after fully lapping MyPay’s 2024 launch.
Liquidity and Lending Origination Scale
Combined SpotMe, MyPay and Instant Loans exited 2025 at over $40B annualized origination volume. Instant Loans originated ~ $400M in 2025 and 10% of active members had an open Instant Loan by Q4.
Leadership in Customer Acquisition and Brand Recognition
J.D. Power estimated Chime accounted for ~13% of U.S. new checking account openings (~50% more than #2 Chase). Recognitions include #1 online banking for Americans up to $100K income, NerdWallet 'Best Checking Account' and TIME #1 banking brand — supporting strong organic acquisition and lower CAC.
AI and Operational Efficiency Gains
AI initiatives reduced cost to serve nearly 30% over 3 years and increased ARPAM 23% over that period. Fraud rates reduced ~30% since 2023. Automation cut dispute decision time by ~30% while maintaining >99% accuracy; marketing creative output doubled with lower production costs.