AI And EfficiencyAI deployment in call centers has led to increased efficiency and potential cost savings, with 90% of customer service chats processed by AI agents.
Revenue GrowthRevenue growth of 7.4% came in ahead of expectations, driven by record-level recurring monthly revenue, improved pricing, and better retention rates.
Share RepurchaseA new $500 million share-repurchase program was announced, indicating confidence in the company's financial health and future prospects.