Record Recurring Monthly Revenue
ADT reported a record recurring monthly revenue balance of $363 million, up 2% year-over-year.
Total Revenue Growth
ADT achieved a total revenue increase of 7% year-over-year.
Strong Cash Flow
Adjusted free cash flow, including interest rate swaps, was $500 million through the first half of the year, up 38%.
Increased Adjusted Earnings Per Share
Adjusted earnings per diluted share increased by 35% to $0.23.
Customer Retention and Satisfaction
Customer attrition remained solid at 12.8%, and the company achieved a record NPS score in June.
Successful Strategic Acquisition
Completed a strategic customer portfolio acquisition of approximately 50,000 subscribers for $89 million.
Strong Partnership with Google
The Nest Aware subscriber base surpassed 1 million customers, showing strong collaboration and smart home adoption.
AI Adoption in Customer Service
90% of customer service chats processed by AI agents, with nearly half resolved without live agent interaction.