Revenue Growth Acceleration
Total revenue of $65.5 million in Q1 2026, representing 17.4% year-over-year growth and coming in above the high end of guidance; the company has met or exceeded the high end of revenue guidance for 17 consecutive quarters.
Improved Profitability and Margin Expansion
Operating income of $2.5 million in Q1 2026 versus breakeven in Q1 2025; operating margin improved to 3.9% (a 380 basis point YoY improvement). Gross profit grew over 19% YoY to $47.9 million and gross margin improved 110 basis points YoY to 73.2%.
Strong Payments Performance
Payments business grew at more than twice the rate of total revenue in Q1, with increased number of locations using payment processing, higher processing volume per location, and a higher net take; subscription and payments gross margin reached 78.4%, supporting the path to the long-term gross margin target of 75%–80%.
Record Location Additions and Improved Retention Momentum
Company added the most locations ever in a single quarter (Q1) and reported monthly retention rates that positively inflected in the quarter. Dollar-based net revenue retention for Q1 was 92%, and dollar-based gross revenue retention was 89% (company stated reported metrics are a 12-month weighted average that can lag recent improvements).
Rapid AI Adoption and Early Customer Outcomes
Platform handled over 300% more AI interactions in Q1 year-over-year; more than 50% of customer locations use at least one embedded AI solution. Notable customer outcomes include: a dental practice reporting 37% new patient volume growth using the AI receptionist (new patients spend ~3x per visit), one practice lowering unhappy call rate by over 40% in two months using Call Intelligence, a med spa achieving 100% retention for flagged follow-ups, and pilot recipients reporting ~80% reduction in missed calls.
Product Momentum and Monetization Roadmap
Successful upsell motion for new products (insurance eligibility, AI receptionist, Call Intelligence); AI receptionist to be monetized via a hybrid subscription/consumption model and expanded to omnichannel capabilities (voice + text) with broader availability expected later in the quarter.
Raised Full-Year Guidance
Q2 2026 revenue guidance raised to $67.2 million–$68.2 million and Q2 operating income to $2.1 million–$3.1 million. Full-year 2026 revenue guidance raised to $275 million–$278 million and non-GAAP operating income to $10.5 million–$13.5 million.