Group Service Revenue Growth (Q4)
Group service revenue grew 5.1% in Q4, with growth across both Europe and Africa, signalling broad-based top-line momentum.
Adjusted EBITDAaL Organic Growth (FY '26)
Delivered 4.5% organic growth in adjusted EBITDAaL for FY '26, in line with the upper end of guidance.
Adjusted Free Cash Flow and Dividend
Generated EUR 2.6 billion of adjusted free cash flow in FY '26 and increased the full-year dividend by 2.5%; management targets double-digit organic growth in adjusted free cash flow over the midterm.
Africa Performance and Fintech Scale
Africa division delivered its highest service revenue growth in almost two decades; Vodafone runs Africa's largest fintech platform with over 100 million users and millions of merchants, and Vodacom guidance points to double-digit midterm growth.
U.K. Operational and Commercial Progress
U.K. recorded the fastest-ever year of home broadband customer growth, achieved the largest gigabit footprint, is bringing fixed-wireless access to an additional 3.7 million homes, and is on track to deliver the first meaningful cost and CapEx synergies following the VodafoneThree buyout.
Portfolio Simplification and Capital Activity
Continued portfolio simplification with planned transactions (e.g., Netherlands sale) and strategic moves (U.K. buyout, Safaricom consolidation) intended to increase exposure to higher-growth markets and crystallize value.
Customer Experience and NPS Improvement
Consistent Net Promoter Score improvements quarter-on-quarter with highest-ever NPS levels in mobile and cable in Germany and improved churn and customer loyalty in the U.K.
AI and Productivity Initiatives
Embedded AI across operations (Zero Touch operations, TOBi/SuperTOBi customer care, procurement) driving measurable OpEx savings and productivity gains and positioning the business for network and service changes driven by AI.
Germany Broadband ARPU Upside
Consumer broadband inflow ARPU in Germany up ~30% year-on-year, indicating traction from price increases and improved value proposition.