The earnings call reflects a mix of positive strides in debt reduction, new client acquisitions, and investment in technology, with challenges in revenue decline, Engage segment performance, and initial AI implementation hurdles. The company is optimistic about AI's long-term potential, although current profitability pressures and negative consumer feedback on AI experiences highlight areas needing attention.

Company Guidance

During TTEC's Third Quarter 2025 Earnings Call, the company reported revenue of $519 million and an adjusted EBITDA of $43 million. They successfully reduced net debt by $119 million compared to the prior year period. TTEC continued to expand its AI-enabled Customer Experience (CX) Solutions, adding 11 new significant clients year-to-date, with 4 in the third quarter alone. The company highlighted the importance of integrating AI with human interaction to improve CX, addressing the industry's challenges where 82% of consumers find CX experiences inconvenient and inconsistent. TTEC's Engage segment saw a revenue decrease of 4% to $397 million, while their Digital segment increased by 5.4% to $122 million. The company emphasized its investments in AI and technology initiatives, which are expected to yield significant growth and profitability improvements in the fourth quarter and beyond.

Debt Reduction Achievement

TTEC reduced its net debt by $119 million from the prior year period, improving its net leverage ratio from 4.49x to 3.46x.

Growth in Digital Segment

The Digital segment saw a 5.4% increase in revenue over the prior year, signing 20 new meaningful clients and expanding services with existing clients.

New Client Acquisitions

Year-to-date, TTEC added 11 new significant clients, including 4 in the third quarter, with an encouraging pipeline moving forward.

Expansion in Vertical Expertise

TTEC expanded its vertical expertise, attracting premium customer-focused brands across all verticals, with 19 new large enterprise clients signed over the last 7 quarters.

Operational and Technological Investments

Significant investments were made in expanding the executive leadership team, offshore delivery locations, and funding key innovations and technology initiatives.

TTEC Holdings (TTEC) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

TTEC Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Feb 26, 2026	2025 (Q4)	0.36 / -	0.19	―	―	―
Nov 06, 2025	2025 (Q3)	0.23 / 0.12	0.11	9.09% (<+0.01)	―
Aug 07, 2025	2025 (Q2)	0.20 / 0.22	0.14	57.14% (+0.08)	―
May 08, 2025	2025 (Q1)	0.19 / 0.28	0.27	3.70% (+0.01)	―
Feb 27, 2025	2024 (Q4)	0.20 / 0.19	0.37	-48.65% (-0.18)	―
Nov 06, 2024	2024 (Q3)	0.14 / 0.11	0.48	-77.08% (-0.37)	―
Aug 08, 2024	2024 (Q2)	0.29 / 0.14	0.55	-74.55% (-0.41)	―
May 08, 2024	2024 (Q1)	0.30 / 0.27	0.687	-60.70% (-0.42)	―
Feb 29, 2024	2023 (Q4)	0.39 / 0.37	0.89	-58.43% (-0.52)	―
Nov 08, 2023	2023 (Q3)	0.44 / 0.48	0.74	-35.14% (-0.26)	―

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

TTEC Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Nov 06, 2025	$3.15	$2.72	-13.65%
Aug 07, 2025	$2.73	$3.42	+25.27%
May 08, 2025	$4.00	$5.30	+32.50%
Feb 27, 2025	$3.65	$3.38	-7.40%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does TTEC Holdings (TTEC) report earnings?

TTEC Holdings (TTEC) is schdueled to report earning on Feb 26, 2026, After Close (Confirmed).

What is TTEC Holdings (TTEC) earnings time?

TTEC Holdings (TTEC) earnings time is at Feb 26, 2026, After Close (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is TTEC EPS forecast?

TTEC EPS forecast for the fiscal quarter 2025 (Q4) is 0.36.

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