Debt Reduction and Recapitalization
The company successfully reduced its total debt from approximately $319 million to approximately $120 million and extended the maturity to 2029, following a strategic recapitalization with new capital from two private equity firms.
Subscriber Growth
Ending active subscribers grew by 12% year-over-year, reaching 148,916. Average active subscribers increased by 12.9% year-over-year, indicating strong subscriber growth.
Revenue Growth
The company reported a 15.4% increase in total revenue in Q3 2025, amounting to $87.6 million, with expectations of 11% to 14% year-over-year revenue growth in Q4.
Improved Customer Engagement
Net Promoter Score increased by 43% year-over-year, and customer engagement metrics such as visits and heart rates are up, with average active subscribers visiting the app 34% more year-over-year.
Enhanced Inventory and Customer Experience
Inventory-related cancellations decreased by nearly 30% year-over-year, and the company introduced several features to enhance customer experience, resulting in a 57% increase in engagement with the app's new homepage.