Loyalty Program Strength and Engagement
Papa Rewards reached nearly 41,000,000 members; loyalty members place 2.5x more orders than non-members. Redemption of Papa Do among loyalty orders increased from 24% last year to 48% in 2025, indicating stronger engagement and higher utilization of the loyalty base.
International Comparable Sales Momentum
International comparable sales grew 6% in Q4, with the UK delivering 7% comp growth. International revenue increased $4M in the quarter, and management expects international comps to rise 2%–4% in 2026.
Technology and Digital Improvements
Launched a consolidated omnichannel app with ~40% faster response times and a ~70 basis point improvement in conversion versus legacy platforms. Partnerships with PAR Technology (POS) and Google Cloud planned to enable AI-powered labor, inventory, and advanced voice/group ordering features.
Product Innovation Pipeline
Launched pan pizza (early mix performing above expectations), testing oven-toasted sandwiches and protein-crust pizza (up to 55g protein per serving in tests). Pan pizza priced at $11.99 and single-serve initiatives aim to expand addressable market and drive new customer acquisition.
Identified Cost Savings and Margin Improvement Targets
Targeting at least $60,000,000 of North America system-wide supply chain savings (with $20M–$25M realizable by 2026) and at least $25,000,000 of non-customer-facing corporate cost savings by 2027. These actions are expected to drive ~160 basis points of four-wall EBITDA improvement by 2028 and management-level objective of 200 basis points of four-wall margin upside over the medium term.
System Refranchising and Fleet Optimization
Refranchised 85 restaurants in November and negotiating refranchising of 29 additional restaurants (expected close in Q2). Plan to reduce company-owned restaurants to mid-single-digit percent of North America system; strategic review identified ~300 underperforming restaurants (approx. 200 closures in 2026) expected to raise average unit volumes by ~3% on average from closures.
Strong Balance Sheet and Cash Generation
Total available liquidity of $515,000,000, covenant leverage ratio of 3.2x. Net cash provided by operating activities in 2025 was $126,000,000 and free cash flow was $61,000,000 (an increase of $27,000,000 versus prior year).