Strong Financial Performance
Net merchandise sales reached almost $1.3 billion, with total revenue over $1.3 billion. For the first 9 months of fiscal year, net merchandise sales exceeded $3.8 billion, and total revenue was over $3.9 billion.
Digital Channel Growth
Digital channel sales reached $79 million, a 19.8% increase year-over-year, representing 6.1% of total net merchandise sales, marking the highest digital contribution to date.
Expansion Efforts
Opened a new warehouse in Cartago, Costa Rica, with plans to open more in Guatemala and the Dominican Republic, along with evaluating Chile as a potential new market.
Membership Growth
Membership accounts grew by 5.1% to almost 2 million, with a 12-month renewal rate of 88%. Platinum membership increased significantly from 11% to 16.1% of the total membership base.
Improved Gross Margin
Total gross margin increased by 20 basis points to 15.8%, and total revenue margins increased by 30 basis points to 17.4% compared to the previous year.
Sustainability Initiatives
Released fiscal year 2024 sustainability report, emphasizing commitment to environmental and social responsibility.