Strong Start to 2025
Humana reaffirmed its full-year guidance and reported Q1 performance ahead of plan, mainly driven by timing-related outperformance.
Medicare Product and Experience
No changes to membership guidance for 2025, with strong performance in the Open Enrollment Period (OEP) and a positive trend outlook for the year.
Operational Progress in Clinical Excellence
Efforts are leading to a projected 25% year-over-year closure of care gaps and a 30-50% reduction in members with weight refills.
Efficient Back Office Operations
G&A costs were slightly better than expectations with progress in cost management efforts, including AI use in contact centers.
Growth in CenterWell and Medicaid
Robust patient and membership growth in primary care and Medicaid with 30 new centers added through acquisition and partnership.
EPS and Revenue Guidance
Reaffirmed full-year adjusted EPS guidance of approximately $16.25 and expected insurance segment benefit ratio of 90.1% to 90.5%.
Medicaid Business Success
Successful growth with a 100,000 member increase year-to-date and expansion into 13 states.