The earnings call revealed strong revenue growth, increased operating margins, and significant cash flow improvements, driven by successful AI product adoption and global partnerships. However, challenges remain with net dollar retention and increased spending forecasts for the second half of the year.

Company Guidance -

Q3 2025

During the Freshworks Second Quarter 2025 Earnings Conference Call, the company provided robust guidance, highlighting significant growth and profitability metrics. Freshworks reported a Q2 revenue increase of 18% year-over-year, reaching $204.7 million, and expanded its non-GAAP operating margin to 22%. The adjusted free cash flow margin was strong at 27%. The company ended the quarter with over 74,600 customers and emphasized three key growth drivers: Employee Experience (EX) with a 24% year-over-year ARR growth to over $450 million, Customer Experience (CX) with a $380 million ARR, and AI capabilities. AI-related products have generated over $20 million in ARR, doubling from the previous year. Looking forward, Freshworks expects Q3 2025 revenue to grow by 11% to 12% year-over-year, with a revenue range of $207 million to $210 million, and anticipates full-year 2025 revenue growth of 14% to 15%. The company plans to continue investing in growth opportunities while maintaining operational efficiency.

Strong Revenue Growth

Freshworks grew Q2 revenue by 18% year-over-year to $204.7 million.

Increased Operating Margin

Non-GAAP operating margin expanded to 22% in Q2, reflecting strong revenue performance and disciplined expense management.

Record Adjusted Free Cash Flow

Adjusted free cash flow increased 65% year-over-year to $54.3 million, resulting in a margin of 27%.

AI Product Growth

ARR from AI copilot and agent products crossed $20 million in Q2, with over 5,000 customers paying for these SKUs, up from previous quarters.

Expansion in EX and CX

Employee Experience (EX) ARR grew to over $450 million, representing 24% growth year-over-year. Customer Experience (CX) ARR grew to over $380 million, with 11% growth year-over-year.

Successful Global Partner Program

Partners impacted over 1/3 of ARR in Q2, with over 130 new partners added to the ecosystem this year.

Freshworks (FRSH) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

FRSH Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Nov 04, 2025	2025 (Q3)	0.13 / -	0.11	―	―	―
Jul 29, 2025	2025 (Q2)	0.12 / 0.18	0.08	125.00% (+0.10)
Apr 29, 2025	2025 (Q1)	0.13 / 0.18	0.1	80.00% (+0.08)
Feb 11, 2025	2024 (Q4)	0.10 / 0.14	0.08	75.00% (+0.06)
Nov 06, 2024	2024 (Q3)	0.08 / 0.11	0.08	37.50% (+0.03)
Jul 30, 2024	2024 (Q2)	0.06 / 0.08	0.07	14.29% (<+0.01)
May 01, 2024	2024 (Q1)	0.07 / 0.10	0.03	233.33% (+0.07)
Feb 06, 2024	2023 (Q4)	0.05 / 0.08	0.01	700.00% (+0.07)
Oct 31, 2023	2023 (Q3)	0.05 / 0.08	-0.01	900.00% (+0.09)
Aug 01, 2023	2023 (Q2)	0.02 / 0.07	-0.06	216.67% (+0.13)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

FRSH Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Jul 29, 2025	$13.91	$13.57	-2.44%
Apr 29, 2025	$14.34	$14.77	+3.00%
Feb 11, 2025	$17.86	$17.80	-0.34%
Nov 06, 2024	$13.09	$16.82	+28.50%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does Freshworks (FRSH) report earnings?

Freshworks (FRSH) is schdueled to report earning on Nov 04, 2025, After Close (Confirmed).

What is Freshworks (FRSH) earnings time?

Freshworks (FRSH) earnings time is at Nov 04, 2025, After Close (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is FRSH EPS forecast?

FRSH EPS forecast for the fiscal quarter 2025 (Q3) is 0.13.

Become an Expert with TipRanks Premium

What am I Missing?

Make informed decisions based on Top Analysts' activity

Know what industry insiders are buying

Get actionable alerts from top Wall Street Analysts

Find out before anyone else which stock is going to shoot up

Get powerful stock screeners & detailed portfolio analysis

Subscribe Now See Plans & Pricing