Sprinklr, Inc. (CXM)
NYSE:CXM
Earnings Data
Report Date
Jun 10, 2026After Close (Confirmed)
Period Ending
2027 (Q1)Consensus EPS Forecast
0.1Last Year’s EPS
0.12Same Quarter Last Year
Based on 7 Analysts Ratings
Earnings Call Summary
Earnings Call Sentiment|Neutral
The call presented a mixed but constructive picture: solid progress on profitability, free cash flow (+140% YoY) and balance sheet strength, meaningful AI SKU ARR growth (+50% YoY), improved renewal trends and strategic enterprise wins. Offsetting these positives are elevated churn experienced in FY '26 (though improving), margin pressure from rising data/hosting costs tied to AI, a low-margin services mix, and conservative FY '27 top-line guidance (approx. 1% total revenue growth at midpoint). Management frames the company as mid-transformation with improving operational indicators but near-term growth headwinds and investment-driven margin moderation.Company Guidance
Q4 Revenue and Subscription Growth
Total revenue for Q4 was $220.6M, up 9% year-over-year; subscription revenue was $193.4M, up 6% year-over-year.
Improved Profitability and Margins
Q4 non-GAAP operating income was $37.7M, representing a 17% non-GAAP operating margin; full-year FY '26 non-GAAP operating income was $146.2M, up 63% year-over-year with a 17% margin.
Strong Free Cash Flow and Balance Sheet
Generated $15.9M in free cash flow in Q4 and $142M for FY '26 (up 140% year-over-year); cash and marketable securities totaled $502.5M and the company has no debt.
AI SKU ARR Acceleration
ARR from generative AI-native Sprinklr Service SKUs grew 50% year-over-year, driven by demand for AI agents, contact center intelligence and agent copilot.
Renewals and Customer Contract Strengthening
Q4 renewal rate was the best of the last four quarters; majority of FY '26 renewal dollars were multiyear deals, increasing average contract length; net dollar expansion rate for the $1M+ customer cohort was 115% with average revenue per customer in that cohort above $3M.
Large Customer Wins and Strategic Partnerships
Signed a flagship global payments partnership (standardizing multiple teams across >200 markets) and deepened a major U.S. telecom relationship where ARR doubled year-over-year and increased sixfold over two years.
Operational Progress from Transformation
Company reports meaningful operational progress in FY '26: cost-structure optimization, go-to-market revamp, leadership strengthening and Project Bear Hug driving improved discipline and customer centricity.
CXM Earnings History
The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.
Beat
Missed
CXM Earnings-Related Price Changes
Report Date | Price 1 Day Before | Price 1 Day After | Percentage Change |
|---|---|---|---|
Mar 11, 2026 | $5.62 | $5.96 | +6.05% |
Dec 03, 2025 | $7.54 | $7.77 | +3.05% |
Sep 03, 2025 | $8.60 | $7.74 | -10.00% |
Jun 04, 2025 | $8.55 | $9.06 | +5.96% |
Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.
FAQ
When does Sprinklr, Inc. (CXM) report earnings?
Sprinklr, Inc. (CXM) is schdueled to report earning on Jun 10, 2026, After Close (Confirmed).
What is Sprinklr, Inc. (CXM) earnings time?
Sprinklr, Inc. (CXM) earnings time is at Jun 10, 2026, After Close (Confirmed).
Where can I see when companies are reporting earnings?
You can see which companies are reporting today on our designated earnings calendar.
What companies are reporting earnings today?
You can see a list of the companies which are reporting today on TipRanks earnings calendar.
What is CXM EPS forecast?
CXM EPS forecast for the fiscal quarter 2027 (Q1) is 0.1.
