Strong Safety Performance
Hydro One achieved a recordable injury rate of 0.55 for 200,000 hours, below the world class benchmark of 1.0, earning the Electricity Canada's President's Award of Excellence for Employee Safety in the Transmission segment for the third consecutive year.
Customer Satisfaction Improvement
Residential and small business customer satisfaction scores increased to 88%, while commercial and industrial customer satisfaction scored 85%, demonstrating improvements in customer experience.
Capital Investments and Project Completion
Deployed over $3 billion in capital and in-serviced approximately $2.5 billion of assets in 2024. The Chatham by Lakeshore Transmission project was completed one year ahead of schedule and $30 million under budget.
Financial Performance
Fourth quarter basic earnings per share increased to $0.33 from $0.30 in 2023, and full-year earnings per share rose to $1.93 from $1.81 in 2023, with a net income increase of 10.5% in Q4.
Productivity Savings
Achieved $150 million in productivity savings in 2024, continuing a trend from prior years, with savings weighted more towards capital expenditures.
Dividend Declaration
Declared a dividend of $0.3142 per share for shareholders of record on March 12, 2025.
Sustainable Financing
Issued $2.75 billion in medium-term notes under the sustainable financing framework in 2024.