The earnings call presented a mix of positive strategic initiatives and challenges. While there were notable achievements in terms of revenue increase, customer retention improvements, and strategic operating plans, the company faced challenges with organic revenue decline, higher costs, and a decline in adjusted EBITDA. The sentiment is slightly tilted towards neutral due to balanced highlights and lowlights.

Company Guidance -

Q4 2025

During the Dye & Durham Third Quarter Fiscal 2025 Earnings Call, the company outlined its strategic focus on three core pillars: customer-first initiatives, product transformation, and portfolio optimization. The company reported revenues of CAD 108.3 million, a slight increase from the previous year, with adjusted EBITDA margins expected to remain in the 50% range. Notably, Dye & Durham achieved an 85% gross retention rate for contract renewals, which improved to over 90% after subsequent renewals. The company highlighted significant investments of over CAD 4 million in service, sales, and product support to drive retention and long-term scaling. The Annual Recurring Revenue (ARR) increased to CAD 134 million, up 23% from the previous year, while Annual Contracted Revenue (ACR) grew to CAD 263 million. The company also emphasized a shift away from acquisitions, focusing instead on divesting non-core assets to reinvest in core markets. Dye & Durham aims for high single-digit organic growth over the long-term, with an EBITDA cash flow conversion target of 85%+. Adjusted finance costs decreased by CAD 2.6 million, and the company anticipates a further reduction in interest payments due to lower variable rates and extended cross-currency swaps.

Quarterly Revenue Increase

Dye & Durham reported revenues of CAD 108.3 million, an increase of CAD 1 million compared to the corresponding period in fiscal 2024.

Strong Annual Contracted Revenue (ACR)

Annual contracted revenue remains robust at 61% of total revenue compared to 53% in fiscal 2024. Sequentially, ACR grew by CAD 10.6 million to CAD 263 million as of March 31, 2025.

Improved Customer Retention

Achieved more than an 85% gross retention rate on contract renewals, which improved to over 90% after April 2025.

Operating Plan and Strategic Initiatives

Introduction of a new operating plan focused on customer first, product transformation, and portfolio optimization. Notable improvements in customer service responsiveness and regional leadership in the UK.

Financial Services Growth

Canadian financial services segment showed good growth, mainly in the mortgage instruction and discharge business.

Dye & Durham (TSE:DND) Earnings, Revenues Date & History

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TSE:DND Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Sep 30, 2025	2025 (Q4)	-0.28 / -	-1.57	―	―	―
May 13, 2025	2025 (Q3)	-0.14 / -0.33	-0.345	5.80% (+0.02)	―	―
Feb 13, 2025	2025 (Q2)	-0.28 / -0.27	-0.63	57.14% (+0.36)	―	―
Nov 07, 2024	2025 (Q1)	-0.12 / -0.14	-0.07	-100.00% (-0.07)	―	―
Sep 04, 2024	2024 (Q4)	-0.09 / -1.57	-1.6	1.88% (+0.03)	―	―
May 14, 2024	2024 (Q3)	-0.18 / -0.34	-0.63	45.24% (+0.29)	―	―
Feb 13, 2024	2024 (Q2)	-0.17 / -0.63	-0.52	-21.15% (-0.11)	―	―
Oct 30, 2023	2024 (Q1)	-0.21 / -0.07	-0.15	53.33% (+0.08)	―	―
Sep 13, 2023	2023 (Q4)	-0.13 / -1.60	-0.05	-3100.00% (-1.55)	―	―
May 10, 2023	2023 (Q3)	-0.14 / -0.63	-0.1	-530.00% (-0.53)	―	―

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

TSE:DND Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
May 13, 2025	C$9.86	C$8.93	-9.43%
Feb 13, 2025	C$13.70	C$13.22	-3.50%
Nov 07, 2024	C$19.65	C$17.20	-12.47%
Sep 04, 2024	C$13.92	C$13.22	-5.03%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.