Industry-Leading Customer Satisfaction (NPS)
Net Promoter Score of 45, more than 20% higher than the next closest competitor, indicating widening differentiation on network, value and experience.
Strong Postpaid Net Additions and ARPA Growth
Postpaid net account additions of 217,000 in Q1, up 6% year-over-year, with postpaid ARPA growth of 3.9% in Q1 and full-year postpaid ARPA guidance of 2.5%–3.0%.
Robust Revenue and Profit Growth
Postpaid service revenue grew 15% year-over-year; total service revenue grew 11% year-over-year (over 4x the growth rate of the next closest competitor); core adjusted EBITDA grew 12% year-over-year.
Strong Free Cash Flow and Capital Returns
Industry-leading free cash flow margins of 24%; returned $6.0 billion to shareholders (dividends and buybacks) in the quarter; increased 2026 shareholder return authorization by up to $3.6 billion to a total of up to $18.2 billion.
Raised and Affirmed 2026 Guidance
Raised total postpaid net account additions guidance to 950,000–1,050,000; service revenue full-year target ~ $77 billion (~8% growth) with Q2 ~ $19 billion (~9% YoY); core adjusted EBITDA guidance raised to $37.1B–$37.5B; adjusted free cash flow increased to $18.1B–$18.7B; cash CapEx unchanged at ~$10 billion.
Broadband Momentum and Product Leadership
Fastest-growing ISP in America for the quarter with over 0.5 million total broadband net additions and accelerating 5G broadband net adds year-over-year; 5G broadband speeds reported as over 50% faster than the next closest competitor and top customer experience rankings from J.D. Power, Forbes, CNET, Consumer Reports and OpenSignal.
Fiber JV Expansion and Capital-Efficient Play
Announced two additional fiber JVs (to acquire GoNetSpeed, Greenlight Networks and i3 Broadband); management disclosed ~$2.7 billion of investment across the two JVs at close, pursuing double-digit IRRs and a returns-focused approach.
Network and Innovation Advances
Nationwide 5G Advanced network enabling new offerings: live translation beta (network-native AI), partnership connecting 5G advanced to Figure AI robots (edge use cases), and ongoing migration toward edge inferencing opportunities; T Life app engagement ~25 million monthly active users; several hundred new experience stores delivering higher premium mix and higher NPS.
Operational Efficiency/Transformation Progress
Cost synergy target of $2.7 billion exiting 2027 reported as on track, with further runway beyond 2027; initial AI-powered chatbot resolving ~60% of inbound customer questions (example of transformation-driven efficiencies).