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LIVECHAT Software SA (PL:TXT)
:TXT
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LIVECHAT Software SA (TXT) AI Stock Analysis

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PL:TXT

LIVECHAT Software SA

(TXT)

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Rating:84Outperform
Price Target:
zł63.00
▲(32.63% Upside)
Action:N/A
Date:09/16/25
The score is driven primarily by outstanding financial performance—industry-leading profitability, revenue growth, minimal leverage, and strong cash conversion—alongside an extremely attractive valuation marked by a low P/E and very high dividend yield. The absence of technical or event-driven signals prevents a higher score, but fundamentals and valuation strongly support a favorable outlook.
Positive Factors
Financial Health
The company's strong financial health, characterized by high profitability and low leverage, provides a solid foundation for sustainable growth and resilience against economic fluctuations.
Negative Factors
Revenue Growth
Slowing revenue growth suggests potential challenges in market expansion or product adoption, necessitating strategic initiatives to sustain long-term growth and competitiveness.
Read all positive and negative factors
Positive Factors
Negative Factors
Financial Health
The company's strong financial health, characterized by high profitability and low leverage, provides a solid foundation for sustainable growth and resilience against economic fluctuations.
Read all positive factors

LIVECHAT Software SA (TXT) vs. SPDR S&P 500 ETF (SPY)

LIVECHAT Software SA Business Overview & Revenue Model

Company Description
Text S.A. is a global developer and distributor of communication software solutions tailored for businesses. Their product lineup features LiveChat, enabling real-time interactions between website visitors and site owners; ChatBot, which allows co...
How the Company Makes Money
LIVECHAT Software SA generates revenue primarily through subscription-based pricing models for its LiveChat software. Customers pay a monthly or annual fee based on the chosen plan, which offers varying levels of features and support. Additional r...

LIVECHAT Software SA Earnings Call Summary

Earnings Call Date:Jun 26, 2026
(Q4-2026)
|
% Change Since: |
Next Earnings Date:Aug 28, 2026
Earnings Call Sentiment Positive
The call presents a broadly constructive operational picture: cash flow and payments improved (including a >160% jump in API usage payments), multi-product adoption and higher-value customer mix increased, and AI agent metrics are strong. These positives offset a modest MRR decline (USD 50k), short-term churn risk tied to ending LiveChat grandfathering, and limited early traction for the new Text App. Management outlines concrete product, security (SOC-2) and go-to-market initiatives that should support longer-term growth, so despite near-term headwinds the tone is cautiously optimistic.
Positive Updates
Strong Payments Received Momentum
Payments received increased by 0.4% year-over-year and improved by 3.1 percentage points versus the prior quarter — the highest quarterly value in the financial year and the best since Q2 FY2024-25, indicating improved cash flow despite MRR softness.
Negative Updates
MRR Decline and March Drop
MRR fell by USD 50,000 during the quarter, with the decline concentrated in March after experiments in the customer acquisition flow (redirecting leads from chatbot.com to Text App) that caused lead leakage and lower conversions.
Read all updates
Q4-2026 Updates
Negative
Strong Payments Received Momentum
Payments received increased by 0.4% year-over-year and improved by 3.1 percentage points versus the prior quarter — the highest quarterly value in the financial year and the best since Q2 FY2024-25, indicating improved cash flow despite MRR softness.
Read all positive updates
Company Guidance
Guidance from the call noted that MRR at the end of March was USD 6.93 million (a USD 50,000 decline in the quarter, with the drop concentrated in March), while payments received were the strongest of the financial year—up 0.4% year‑over‑year and +3.1% versus the prior three months—and API usage payments exceeded USD 0.25 million for the quarter (up >160% versus the previous quarter); churn rose in February–March mainly from unpaid subscriptions (partly due to ending LiveChat grandfathering effective this month), with LiveChat new‑customer prices having risen ~20% in September and management expecting short‑term churn but a materially positive net effect on recurring revenue (largest MRR impact expected this quarter); other metrics: share of customers with ARPL > USD 500 rose by 1 percentage point, multi‑product customers accounted for 38.8% of MRR (+10 pp YoY, +1.6 pp vs prior quarter), AI agent resolution rate is ~74% (vs ~59% industry average; 80–90% for fully trained agents), STS handles 0.5M chats annually with satisfaction ~82–85%, SOC‑2 work is in the observation period (direct certification costs have paid off), Text App marketing will begin in May with KPI effects expected by year‑end, infrastructure costs are stabilized (slightly lower in the prior Q4) and marketing/ACQ spend will increase but be channel‑data driven.

LIVECHAT Software SA Financial Statement Overview

Summary
LIVECHAT Software SA reports exceptional financials: gross and net margins are industry-leading, revenue growth is robust at 163.6% YoY, leverage is minimal with a debt-to-equity ratio below 1%, and cash flows are strong even as free cash flow growth has turned slightly negative. Recent, mild contractions in margins and cash flow are minor compared to excellent overall profitability, balance sheet strength, and operational efficiency.
Income Statement
97
Very Positive
Balance Sheet
92
Very Positive
Cash Flow
88
Very Positive
BreakdownMar 2026Mar 2024Mar 2022Mar 2021Mar 2020
Income Statement
Total Revenue329.07M354.18M315.72M222.51M130.87M
Gross Profit222.32M282.31M269.38M190.39M113.41M
EBITDA153.47M202.01M181.67M129.58M88.48M
Net Income116.61M164.42M155.26M119.02M76.12M
Balance Sheet
Total Assets195.92M226.71M197.33M137.75M87.63M
Cash, Cash Equivalents and Short-Term Investments62.78M77.70M95.82M55.67M38.68M
Total Debt4.26M5.01M987.00K1.61M3.07M
Total Liabilities85.96M90.29M22.22M13.24M8.95M
Stockholders Equity109.97M136.42M175.12M124.51M78.68M
Cash Flow
Free Cash Flow129.12M148.70M162.32M98.59M58.33M
Operating Cash Flow161.55M179.49M194.78M115.45M75.82M
Investing Cash Flow-32.30M-30.79M-32.46M-16.84M-17.47M
Financing Cash Flow-144.18M-155.86M-122.17M-102.18M-52.29M

LIVECHAT Software SA Technical Analysis

Technical Analysis Sentiment
Positive
Last Price47.50
Price Trends
50DMA
45.95
Positive
100DMA
42.48
Positive
200DMA
40.68
Positive
Market Momentum
MACD
1.95
Negative
RSI
72.56
Negative
STOCH
81.74
Negative
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PL:TXT, the sentiment is Positive. The current price of 47.5 is below the 20-day moving average (MA) of 50.57, above the 50-day MA of 45.95, and above the 200-day MA of 40.68, indicating a bullish trend. The MACD of 1.95 indicates Negative momentum. The RSI at 72.56 is Negative, neither overbought nor oversold. The STOCH value of 81.74 is Negative, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for PL:TXT.

LIVECHAT Software SA Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
84
Outperform
zł1.35B12.1299.11%10.57%-7.09%-29.05%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
61
Neutral
zł3.04B32.6322.84%1.59%-3.80%11.18%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PL:TXT
LIVECHAT Software SA
54.80
4.38
8.68%
PL:OPM
OPTeam S.A.
5.95
2.15
56.58%
PL:ZRX
Zortrax S.A
0.04
-0.03
-42.86%
PL:VRC
Vercom SA
135.40
16.76
14.12%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Sep 16, 2025