Record Growth in Net Premiums Written
Net premiums written grew by approximately 21% year-over-year, reaching $74.4 billion. The premium growth was driven primarily by customer growth, with active policies increasing by more than 5 million.
Outstanding Combined Ratio
Progressive achieved a combined ratio of 88.8 in 2024, significantly better than the target of 96 and about 6 points lower than in 2023.
High Employee Engagement
Employee engagement surpassed previous records, with Progressive ranking in the 98th percentile of engagement and the 99th percentile in overall satisfaction according to Gallup.
Advancements in Claims Technology
Photo estimating adoption grew significantly, leading to an 82% increase since 2016, with no material degradation in accuracy. Machine vision models have doubled productivity in photo estimating.