Record Quarterly and Annual Free Cash Flow
Q4 adjusted free cash flow was a record $817 million; full-year adjusted free cash flow was approximately $1.6 billion, supporting $1.5 billion returned to shareholders in 2025.
Service-Led Revenue and Margin Expansion
Q4 organic sales +1% overall; service organic sales +5% in Q4. Service operating profit expanded 100 basis points to a 25.5% margin in Q4 and service operating profit was $638 million (up $49M at constant currency). Total adjusted operating profit margin expanded 70 basis points to 16.6% in Q4.
Modernization Surge and Backlog
Modernization orders increased 43% in the quarter at constant currency and modernization backlog grew 30% at constant currency, the highest backlog since spin and positioning the company for 2026 revenue growth.
Maintenance Portfolio Growth and Scale
Maintenance portfolio reached ~2.5 million units (largest in industry) and grew 4% (fourteenth consecutive quarter of growth), supporting recurring revenue and service density benefits.
Strong EPS and Profitability Performance
Q4 adjusted EPS grew ~11% (highest level this year). Full-year adjusted EPS increased 6% to $4.05, driven by operational performance, FX benefit and lower share count.
Product Innovation and Connectivity Adoption
Launched Gen3 product family and new AI-driven tools (AI inspection robot, Otis AI agent); connected units approached ~1.1 million and subscription revenue grew 35% in 2025, supporting recurring digital revenue.
Capital Allocation and 2026 Cash Flow Guidance
Returned ~$1.5 billion in 2025; 2026 guidance targets $1.6–$1.7 billion adjusted free cash flow, a 40% dividend payout target and approximately $800 million in share repurchases (flexible for bolt-on M&A).
Geographic and Large Project Wins
Notable contract wins include Shanghai Metro escalators (>490 units), London Underground escalator program (172 escalators), Dallas pediatric hospital (39 elevators), and Armani Halston KLCC (26 Skyrise units), demonstrating commercial execution across regions.