Underlying Profit and Cash Earnings Growth (Ex-Notables)
Underlying profit (excluding the large software capitalization notable) rose 6.4% half-on-half; cash earnings excluding the notable item grew 2.3%.
Revenue and Net Interest Margin Performance
Revenue increased 3.1% driven by volume growth and stronger markets & treasury income; net interest margin (NIM) rose 3 basis points overall, with a 3-basis-point benefit from the deposit replicating portfolio (5-year deposit hedge).
Strong Business Lending and Overall Lending Growth
Total business lending GLAs increased 11.5% year-on-year to $306 billion (strongest annual growth in 3 years); business credit growth in the half was 6.9%. Business & Private Banking delivered a 5.4% increase in underlying profit.
Deposit Momentum and Transaction Account Growth
At-call/transaction account balances grew strongly: transaction account balances up 10.8% in Business & Private Banking; combined Business & Private Banking and Personal Banking grew at-call deposit balances by $14 billion in the half; new transaction account openings up ~30% (Personal) and ~31% (Business) over two years.
Proprietary Home Lending Share Gains
Share of home lending drawdowns via proprietary channels rose from 41.4% to 47.7% in H1; in March 50% of drawdowns were through proprietary channels, supporting improved returns on home lending.
Customer Satisfaction and NPS Improvements
NAB won the Roy Morgan Customer Satisfaction Award (Major Bank of the Year 2025); positive Net Promoter Score (NPS) across all four segments for the first time. Medium & large business NPS improved 16 points year-on-year; high net worth/mass affluent NPS improved 14 points; mass consumer and micro/small business up 5 points.
Technology Modernization and AI Adoption
Completed migration of payments to a cloud-based real-time payments engine; transaction switch installed in cloud with card migration planned by FY27; AI tools rolled out to over 7,000 software engineers, improving developer productivity and change cycle delivery times.
Capital, Liquidity and Dividend
March CET1 was 11.65% (above operating target >11.25% and regulatory minimum). Management announced a 1.5% DRP discount and partial underwriting expected to raise ~$1.8 billion, lifting pro forma CET1 ~40 bps to ~12.05%. Interim dividend declared $0.85 representing 72.5% payout of cash earnings (ex-notables), within the 65%-75% target.
Cost and Productivity Outcomes
Operating expenses (ex-notable) declined 0.5% half-on-half; productivity savings of $199 million achieved in the half with a full-year productivity target >$450 million. Investment spend for FY26 expected ~ $1.8 billion.
Liquidity and Funding Strength
Quarterly LCR at 132% and NSFR at 116% (both well above regulatory minima). Term funding issuance of $19.6 billion in H1, with full-year issuance expected ~ $36 billion.