AI And TechnologyInvestments in AI for search and AI-powered customer support are improving matching and issue resolution, which can raise conversion rates and lower service costs.
International Expansion And Supply QualityExpansion in markets like Brazil, Japan and India, along with a higher share of guest-favorite listings, is attracting first-time bookers and strengthening platform demand.
Product InnovationNew features such as Reserve Now and Pay Later plus revised cancellation policies have reduced booking friction and helped accelerate nights and gross bookings, supporting revenue momentum.