Record Double-Digit Growth in Q4
In Q4, JD.com delivered strong operational and financial results with top-line growth accelerating back to double digits year-on-year and healthy bottom-line expansion. Electronics and home appliances category revenues grew by 16% year-on-year.
General Merchandise Growth
General merchandise continued its strong performance in Q4, with revenue growth accelerating to 11% year-on-year, driven by improvements in supply chain capabilities and user engagement.
User Base and Engagement Expansion
JD.com saw double-digit growth in quarterly active customers for five consecutive quarters, with user shopping frequency also increasing year-on-year.
Increased Shareholder Returns
JD.com approved an annual cash dividend for 2024 of $0.5 per ordinary share, a 32% year-on-year increase, and repurchased 8.1% of its shares outstanding.
AI and Robotics Adoption
JD.com is leveraging AI in marketing, customer service, and logistics to improve operational efficiency and user experience.