Customer Growth and Engagement
Added 2 million active customers, reaching 13 million people and businesses using Wise. Cross-border volumes increased by 24% to nearly GBP 85 billion in the half year.
Increase in Customer Trust and Holdings
Customers now trust Wise with over GBP 25 billion in cash, held as deposits or investments through the Wise Account.
Revenue and Profit Growth
Underlying income grew by 16% to GBP 750 million annually, and underlying profit before tax met the top of the target margin range of 13% to 16%.
Wise Platform Expansion
Wise Platform now accounts for 5% of cross-border volumes, with a target to reach 10% in the medium term. Significant partnerships with major banks like UniCredit and Raiffeisen Bank.
Investment in Technology and Customer Experience
74% of payments are now instant, and significant investments in AI and automation for customer service have improved the Net Promoter Score to 69.