Top Quartile Regulatory Performance
Pennon delivered on 70% of its stretching regulatory targets, placing it in the top quartile across the water sector.
Strong Balance Sheet and Financial Resilience
Pennon successfully completed a rights issue raising GBP 490 million, resulting in water group gearing at 61.8% and group gearing at 64.3%.
Continued Investment and Growth
Record investment of GBP 652 million in CapEx, with a focus on advancing projects and positioning for K8 delivery.
Environmental Gains and Renewable Energy
Significant progress in reducing reasons for not achieving good ecological status from 19% to 12% and investment in renewable energy projects covering 40% of power generation needs.
Customer Support and Engagement
Achieved 100% affordability in customer billing and expanded the priority services register for vulnerable customers.