The earnings call reflects a positive outlook with strong subscription and AI revenue growth, strategic partnerships, and record cash flow. However, longer sales cycles, geopolitical resistance, and tough year-over-year comparisons present challenges.

Company Guidance -

Q2 2025

During the recent conference call, Five9 reported first-quarter results that exceeded expectations across key financial metrics. Subscription revenue, which constitutes 80% of total revenue, grew by 14% year-over-year, driven mainly by a 20% year-over-year increase in LTM Enterprise subscription revenue. The adjusted EBITDA margin stood at 19%, contributing to a record operating cash flow of $48 million or 17% of revenue, and a record free cash flow of $35 million or 12% of revenue. The company outlined its transformation initiatives aimed at enhancing long-term competitive positioning and achieving the Rule of 40 on an adjusted EBITDA basis by 2027. AI offerings have significantly contributed to the financial outcomes, evidenced by a 32% year-over-year growth in enterprise AI revenue, which now comprises 9% of enterprise subscription revenue. The company also anticipates further growth through strategic investments in AI and go-to-market initiatives, leveraging its expanding total addressable market (TAM) with AI to drive future revenue growth.

Subscription Revenue Growth

Subscription revenue now makes up 80% of total revenue and grew 14% year-over-year, primarily driven by LTM Enterprise subscription revenue growing 20% year-over-year.

Record Operating Cash Flow

Q1 record operating cash flow of $48 million or 17% of revenue, and an all-time record of free cash flow of $35 million or 12% of revenue.

AI Revenue Growth

Enterprise AI revenue grew 32% year-over-year in the first quarter, making up 9% of enterprise subscription revenue.

Strategic Partnerships and Innovations

Five9 deepened its Salesforce partnership with the launch of Five9 Fusion and reported early traction with the Google Cloud Marketplace, adding more than $35 million in ACV pipeline.

Five9 (FIVN) Earnings, Revenues Date & History

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FIVN Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Jul 31, 2025	2025 (Q2)	0.62 / -	0.52	―	―	―
May 01, 2025	2025 (Q1)	0.48 / 0.62	0.48	29.17% (+0.14)
Feb 20, 2025	2024 (Q4)	0.70 / 0.79	0.61	29.51% (+0.18)
Nov 07, 2024	2024 (Q3)	0.59 / 0.67	0.52	28.85% (+0.15)
Aug 08, 2024	2024 (Q2)	0.44 / 0.52	0.52	0.00% (0.00)
May 02, 2024	2024 (Q1)	0.39 / 0.48	0.41	17.07% (+0.07)
Feb 21, 2024	2023 (Q4)	0.48 / 0.61	0.54	12.96% (+0.07)
Nov 02, 2023	2023 (Q3)	0.43 / 0.52	0.39	33.33% (+0.13)
Aug 07, 2023	2023 (Q2)	0.39 / 0.52	0.34	52.94% (+0.18)
May 04, 2023	2023 (Q1)	0.24 / 0.41	0.22	86.36% (+0.19)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

FIVN Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
May 01, 2025	$25.08	$24.83	-1.00%
Feb 20, 2025	$41.69	$42.09	+0.96%
Nov 07, 2024	$32.81	$36.82	+12.22%
Aug 08, 2024	$42.47	$31.22	-26.49%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.