Improved Customer Satisfaction
For the first time, Entergy achieved a Net Promoter Score that ranks in the first quartile for utility residential service using J.D. Power data.
Significant New Growth in Arkansas
Entergy secured new growth in Arkansas, expecting a 4-year industrial sales growth rate of approximately 13%.
Increased Capital Plan
Entergy updated its 4-year capital plan to $40 billion to serve increased load and grow its renewable portfolio.
Storm Resilience Progress
Entergy has invested $400 million in storm resilience, including energizing nine new substations and upgrading 8,000 poles.
Operational Achievements
Entergy completed the sale of its gas LDC businesses and maintained safe nuclear operations, with Waterford 3 and Grand Gulf celebrating 40 years of operations.
Strong Financial Position
Entergy's liquidity is strong with $2.3 billion of unsettled equity forwards available, and they expect to monetize nuclear PTCs for an additional cash benefit.