Strong Industrial Sales Growth
Entergy reported a weather-adjusted retail sales growth for the quarter of 4.5%, with industrial sales contributing nearly 12% growth. This is primarily from new and expanding customers.
Increased Capital Plan
The company has updated its 4-year capital plan to $40 billion, an increase of $3 billion, to meet customer needs and grow its renewable portfolio.
Net Promoter Score Achievement
For the first time, Entergy achieved a Net Promoter Score that ranks in the first quartile for utility residential service over the past 12 months, using J.D. Power data.
New Growth in Arkansas
Entergy announced significant new industrial sales growth in Arkansas, expecting a 4-year growth rate of approximately 13%.
Resilience and Grid Investment
Entergy has invested roughly $400 million to enhance grid resilience, including the installation of 8,000 hardened poles and nine new substations.