Increase in Full Year 2025 Guidance
The company increased its full-year 2025 revenue and earnings guidance, reflecting strong performance to date. Total revenue for 2025 is now expected to be in the range of $525 million to $565 million, an increase from the prior guidance of $510 million to $550 million.
Positive Developments in Broker Commission Rates
CMS published favorable maximum broker commission rates for plan year 2026, exceeding expectations and correcting previous weaker increases.
AI Voice Agent Pilot Success
The successful pilot of AI voice agents improved call center productivity and customer experience, with plans to deploy the tool at scale for the upcoming AEP.
Improved Medicare Advantage Cohort Performance
The January 2025 Medicare Advantage cohort outperformed its predecessor cohort across several key metrics, including retention and approved to paid ratio.
Strong Cash Position
eHealth ended the quarter with $105.2 million in cash, cash equivalents, and short-term marketable securities, reflecting strong collections from new Medicare enrollments.