Adjusted EPS and Return Improvement
Adjusted Q4 EPS of $1.81 and adjusted ROTCE of 7.7%; full-year adjusted ROTCE improved to 8.8% (a 180 bps improvement after adjusting for Banamex and Russia) and adjusted net income surpassed $16.0 billion.
Top-Line Growth and Record Revenues
Full-year reported revenue of ~$85.2 billion (adjusted $86.6 billion) representing ~7% organic growth (adjusted) — the strongest growth in over a decade — and each of the five businesses delivered record revenues and positive operating leverage at the business and firm level for the second straight year.
Payments, Treasury & Security Services Momentum
Security services assets under custody & administration grew ~24%; cross-border transaction value increased (management cited ~10%–14% growth in different sections); TTS innovations (Citi Token, Payments Express expansion) drove product adoption and market share gains; services ROTCE for the year exceeded 28%.
Markets and Equities Strength
Markets delivered record revenues (surpassing 2020 levels); fixed income up ~10% (despite commodities weakness); equities revenues reached $5.7 billion (a record) and prime balances rose over 50%, contributing to Markets full-year ROTCE of ~11.6%.
Banking / Investment Banking Outperformance
Investment banking fees grew 35% with M&A up ~84% (record quarter and year); DCM up ~19%; the franchise gained wallet and market share, delivering banking ROTCE of ~11.3% for the year and substantial revenue gains while keeping expenses controlled.
Wealth and US Personal Banking Progress
Wealth revenues up ~14% with ~8% organic NNIA growth and full-year ROTCE ~12%; client investment assets up ~14%; US Personal Banking delivered stronger branded cards revenue growth (~8%) and USPB returns more than doubled to mid-teens for the year.
Strong Capital Return and Capital Ratios
Repurchased over $13 billion of common shares in 2025 (including $4.5 billion in Q4) as part of a $20 billion program; total capital return > $17.5 billion; preliminary CET1 ratio ~13.2%, ~160 bps above the regulatory requirement; average LCR ~115% and >$1 trillion of available liquidity.
Transformation, Controls and AI Adoption
Over 80% of transformation programs at or near target state; OCC terminated Article 17 in December; AI and proprietary tools have been used >21 million times across 84 countries with adoption >70%, and the bank has begun automating 50+ large, complex processes to improve efficiency and controls.