Strong Quarterly and Annual Profitability
Q4 net income of $7.6 billion, up 12% year-over-year; Q4 EPS $0.98, up 18% year-over-year. Full-year net income grew 13% and EPS grew 19% to $3.81.
Revenue and NII Growth
Q4 revenue up 7% year-over-year; full-year revenue around $113 billion, up 7%. Net interest income (FTE) of $15.9 billion, up 10% year-over-year.
Loan and Deposit Expansion
Average loans grew 8% year-over-year (Q4 loans $1.17 trillion, +$90 billion YoY); average deposits grew ~3% year-over-year. Loans outpaced industry growth and each loan category (card, mortgage, auto, home equity) increased YoY.
Operating Leverage and Expense Discipline
Generated ~330 basis points of operating leverage in Q4 and ~250 basis points for the full year driven by revenue growth and disciplined expense management; Q4 noninterest expense $17.4 billion, up <4% YoY.
Capital Returns and Shareholder Metrics
Returned >$30 billion to shareholders for the year (41% more vs prior year); Q4 capital returned $8.4 billion (dividends $2.1B, share repurchases $6.3B). Tangible book value per share $28.73, up 9% YoY; diluted shares reduced ~300 million (~4%).
Strong Wealth & Asset Flows
Global Wealth & Investment Management revenue $25 billion (up 9% YoY) and net income nearly $4.7 billion (up 10% YoY). Client balances grew ~$500 billion to $4.8 trillion; AUM flows and total flows were strong (AUM flows ~$82B; other flows contributed to combined firm flows cited at ~$115B).
Record Global Markets Performance
Global Markets delivered a record year: revenue $24 billion (up 10% YoY) and earnings $6.1 billion (up 8% YoY); Sales & Trading revenue (ex-DVA) up 10% YoY with equities trading up ~23% driven by Asia activity.
Improving Asset Quality
Net charge-offs $1.3 billion in Q4; total net charge-off ratio 44 basis points, down 10 basis points YoY. Provision expense of $1.3 billion largely matched charge-offs.
Digital & AI Progress and Productivity
Continued digital adoption (e.g., Erica, Zelle) and AI deployment; technology initiatives expanding (noted run-rate spend increases and initiatives). Reported internal productivity gains (example: ~30% reduction in coding time equivalent to ~2,000 FTEs saved) and several hundred million dollars of AI-related investment.
Forward NII & Operating Leverage Guidance
Management reiterated guidance of 5%–7% NII growth for 2026 (based on the implied curve with two rate cuts), and expects ~200 basis points of operating leverage in 2026; Q1 NII expected to grow roughly 7% YoY (with caveats).