Modest Top-Line Growth
Q4 revenue of $62.6M, up 1.7% YoY from $61.6M; full-year 2025 revenue of $245.6M, up 1.4% YoY from $242.2M.
Strong Momentum in Voice AI / Conversational AI
Conversational AI revenues grew ~35% YoY in 2025 (full-year conversational AI ~ $17M, ~7% of total revenues) and grew over 50% YoY in recent quarters / second half; company expects Voice AI to grow 40–50% annually through 2028 and targets ~$50M revenue by 2028.
Managed Services and ARR Expansion
Combined live managed services and Voice AI contributed $79M in annual recurring revenue (ARR) exiting 2025, representing 22% YoY growth. Live services backlog was $75M at exit 2025, up from $69M at end of 2024 (≈+8.7%).
Product Momentum and New Wins
Notable contract wins include a 36-month AT&T-managed services deal for a large public university and a 60-month deal with an international equipment manufacturer; Live App (Live Hub/Voice CPaaS) saw developer usage and platform minutes increase with monthly recurring revenue approaching a 150% increase vs Q4 2024.
Healthy Cash Position, Capital Return Activity
Cash, cash equivalents, bank deposits, marketable securities and financial investments totaled $75.7M at 12/31/2025. Company received authorization to repurchase up to $25M of shares, repurchased ~667,000 shares for ≈$6.1M during the quarter, and declared a $0.20/share cash dividend (~$5.4M).
Profitability Metrics in Range and Adjusted EBITDA
Non-GAAP gross margin for Q4 was 65.9%, within the long-term target range of 65–68% and slightly improved sequentially; adjusted EBITDA for FY2025 was $24.8M (≈10.1% margin) and Q4 adjusted EBITDA was $6.5M (10.4% margin).
Guidance Reflects Continued Growth in 2026
FY2026 guidance calls for revenues of $247M–$255M (≈+0.6% to +3.8% vs FY2025) and non-GAAP diluted EPS of $0.60–$0.75, assuming 40–50% growth in Voice AI and a stable connectivity business.