Record Risk-Weighted Asset Growth
The bank achieved record risk-weighted asset growth of $29 billion, demonstrating strong lending across key segments.
Significant Reduction in Customer Losses from Scams
Investments in combating fraud and scams led to a 76% reduction in customer losses from scams since late 2022.
Strong Dividend Payout
The bank paid a $4.85 sustainable dividend, benefiting more than 13 million Australians.
Improvement in Customer Income and Savings
Easing inflation, lower interest rates, and tax cuts have increased disposable income and savings across all age groups.
Positive Net Promoter Score Performance
The bank maintained the #1 position in consumer banking NPS for 32 consecutive months and regained the #1 position in business banking NPS.
Strong Growth in Home and Business Lending
Home and business lending grew by 6% and 11% respectively over the past 12 months.
Successful Investment in Technology and AI
The bank accelerated its technology modernization and AI initiatives, including a major data migration to AWS Cloud.