Strategic Execution and Investments
AGL Energy deployed approximately $900 million towards battery developments and strategic investments in FY 2025. The company reached a final investment decision on the 500-megawatt Tomago battery, with the 500-megawatt Liddell battery on track for early 2026 operations.
Customer Satisfaction and Growth
Customer satisfaction remains strong at 81.6, and the strategic NPS doubled to a score of +8. Total services to customers increased by 78,000, driven by growth in telecommunications and Netflix services.
Improvement in Safety Metrics
AGL reported a material improvement in total injury frequency rate down to 2 per million hours worked, driven by safety awareness campaigns and targeted workshops.
Expansion in Renewable and Flexible Assets
AGL's development pipeline of 9.6 gigawatts has more than tripled since 2022, with a clear pathway to FID for 900 megawatts of grid-scale batteries. The flexible asset fleet has grown to 8.3 gigawatts.
Community and First Nations Support
AGL delivered a $90 million customer support package and invested $6 million in communities, including EV subscriptions and services for First Nations businesses, exceeding reconciliation targets.