Revenue Beat and Organic Growth
Full year 2025 net revenue of $3.245B and Q4 revenue of $846.3M both exceeded the midpoint of guidance; organic revenue growth was 1.7% for both the full year and Q4.
Record Patient Census and New Starts Across Key Segments
Sleep health patient census reached a record 1.73M (+4% YoY) with new starts ~130,600 (+~6% YoY). Respiratory health set new records for oxygen (~335k patients) and vents; oxygen and vent new starts rose ~4% and ~5%, respectively. Wellness at Home new starts for wheelchairs and beds rose ~6% and ~5%, with patient census records.
Adjusted EBITDA and Margin Strength
Full year adjusted EBITDA of $616.7M (19.0% margin) and Q4 adjusted EBITDA of $163.1M (19.3% margin). Excluding a $14.5M legal settlement and ~ $10M of accelerated capitated onboarding costs, adjusted EBITDA was in line with FY25 guidance.
Strong Free Cash Flow and Cash Generation
Full year free cash flow of $219.4M, meaningfully exceeding the top end of guidance; Q4 cash flow from operations was $183.2M and Q4 free cash flow was $79.3M.
Debt Reduction and Credit Upgrades
Debt reduced by $25M in Q4 and $250M year-to-date; net debt $1.694B and net leverage 2.75x. Interest expense decreased ~ $21M YoY and both S&P and Moody's upgraded the company’s credit ratings.
Largest Capitated Contract Win and Early Successful Onboarding
Closed the largest capitated contract in the industry; Dec go-live for 3 Mid-Atlantic states (~50k members) executed ahead of plan with a 98% contact center answer rate. Fully scaled contract expected to serve >10M patients with ~1,200 employees across 30 locations.
Operational Improvements and Technology Initiatives
Standardized operating model improved referral-to-setup in sleep to 9 days (from 23 a year ago); respiratory referral-to-setup improved by 3 days YoY. Clinical adherence ~10 percentage points above industry top quartile. AI pilots reduced processing time and PAP self-scheduling cut patient phone times; myAPP users grew to >327,000.
2026 Guidance: Growth and Margin Upside
2026 guidance: net revenue $3.44B–$3.51B (6%–8% growth), adjusted EBITDA $680M–$730M (midpoint ~20.3% margin, +~1 ppt vs 2025), and free cash flow $175M–$225M. Company expects capitated contract to contribute ~5%–6% revenue growth in 2026 and ramp to low-double-digit YoY growth by Q4.