Top-line Growth and Balanced Revenue Mix
Total revenues in Q4 rose 7.1% YoY, driven by balanced growth in mobile and fixed services. Mobile service revenue grew 7% YoY and fixed services improved 5.4% YoY. Q4 total revenues reached BRL 15.6 billion.
Strong Mobile Performance and 5G Adoption
Mobile base reached 103 million accesses (+0.7% YoY). Postpaid accesses expanded 6.5% YoY to 70.8 million (69% of mobile base) and postpaid ARPU grew 5.8% YoY. 5G customers rose to 23.1 million across 716 cities, lifting the 5G take-up ratio to 27.8% (up 8.6 percentage points YoY). Postpaid churn remained low at ~1%.
Fiber Expansion and Convergence (Vivo Total)
FTTH accesses reached 7.8 million (+12% YoY) with a footprint of 31 million homes passed (added 1.9 million homes in 2025). Take-up ratio improved to 25.2%. Vivo Total subscribers expanded 41% YoY; 62.7% of FTTH base is convergent and fiber churn fell to a record-low 1.4%.
New Businesses and Digital Services Momentum
New businesses revenues increased 27% over the last 12 months and now represent 12.1% of total revenues (up 1.9 pp YoY). B2C new businesses grew 20.7% and account for 3.3% of total revenues. Notable category growths: video & music OTT +18.1% YoY, consumer electronics +36% YoY, health & wellness ~+70% YoY. Vivo Ventures increased investment capacity to BRL 470 million (approved additional BRL 150 million).
B2B Acceleration
B2B revenues totaled BRL 13.5 billion (+13.7% YoY). Digital B2B grew 29.5% YoY and now represents 8.8% of total revenues. Within digital B2B: cloud +37.8% YoY, IoT & messaging +25.9% YoY, digital solutions +22% YoY, cybersecurity +8.4% YoY. B2B share of revenue increased by 140 bps YoY.
Profitability and Margin Expansion
Reported EBITDA grew 8.1% YoY in the quarter; excluding concession migration effects, EBITDA advanced 17.7% YoY with margin expansion of ~380 bps to an EBITDA margin around 42.3% (reported margin 42.9% noted). Operating cash flow before leases rose 13.4% YoY and after leases rose 17.3% YoY, with operating cash flow margin after leases at ~17%.
Strong Cash Generation and Balance Sheet
Free cash flow increased 11.4% YoY to BRL 9.2 billion; free cash flow yield reached 8.6% and FCF/revenues was 15.4%. Net cash position improved to BRL 2.3 billion (from BRL 1.4 billion) and net debt including IFRS16 was BRL 13.1 billion (~0.5x EBITDA). CapEx was BRL 9.3 billion (+1.1% YoY) and CapEx/Revenues fell to 15.6%.
Shareholder Returns and Capital Allocation
Vivo delivered on its commitment to distribute at least 100% of net income: distributed BRL 6.4 billion in 2025 (payout 103.4%, +9.1% YoY). Board approved distribution of BRL 7 billion for 2026 (BRL 4 billion capital reduction payable July; BRL 3 billion interest on capital payable April). New share buyback program up to BRL 1 billion approved.
Sustainability and ESG Recognition
Notable ESG achievements: top 10 Merco corporate reputation (best among telcos), 5th best in S&P Global CSA for the sector, CDP A-list for the sixth consecutive year, Corporate Knights named Vivo most sustainable company in Latin America of the world’s 100 most sustainable companies. Fundaçã o Telefônica Vivo reached 2+ million beneficiaries with BRL 47 million invested.