Strong recurring gross profit and ARR growth
Recurring gross profit streams increased 33% for full-year 2025 (28% in Q4). Annual Recurring Revenue (ARR) grew 26%, with ARR above $2.0 billion.
Record net location adds and expanding market share
Added a record ~30,000 net locations in 2025 (ending the year with 164,000 locations). Company now powers ~20% of U.S. SMB and mid-market restaurants, nearly doubling market share over the past three years and expecting higher net adds in 2026.
Improved profitability and cash generation
Adjusted EBITDA of $633 million and free cash flow of $608 million for 2025. GAAP operating income rose to $292 million from $16 million a year earlier. Adjusted EBITDA margin expanded to the mid-30s (management cited ~34%), and Q4 adjusted EBITDA grew 47% to $163 million (32% margin).
SaaS strength and retention
SaaS ARR and subscription revenue each grew 28% YoY. SaaS gross margins expanded 300 basis points YoY to 80% in Q4. SaaS net retention remained healthy at 109% for 2025, and management expects mid-single-digit SaaS ARPU growth on an ARR basis in 2026 (core ARPU growing faster).
Payments / Fintech momentum
Full-year payment volume (GPV) reported at approximately $195 billion. Q4 GPV was $51 billion, up 22% YoY. Payments ARR grew 24%, fintech gross profit grew 25% in Q4. Payments take rate ticked up 2 basis points YoY to 48 bps; fintech net take rate was 58 bps. Non-payment fintech (Toast Capital) contributed $51 million in gross profit (~10 bps).
Rapid product innovation and AI adoption
Released over 500 platform enhancements in 2025 including Toast Go 3 and ToastIQ. More than half of support interactions now start with an AI agent and 70% of those never reach a human. ToastIQ reached over 50% of locations within ~4 months and processed over 8 million queries, driving operational workflows and faster decision-making.
Enterprise, international and retail traction
Signed major enterprise customers (Applebee's, Firehouse Subs, Papa Murphy's) and expanded relationships (MTY Group). Launched Australia (4th international market) and scaled retail go-to-market with wins like La Carniceria. Management said emerging TAMs across retail, international and enterprise doubled ARR in 2025 and pipeline/rollouts have never been bigger.
Disciplined capital allocation
Repurchased ~8 million shares for $235 million since buyback authorization began (3 million shares for $107 million in 2025). Board approved a $500 million increase to repurchase authorization. Management emphasized returning capital opportunistically.