Service Revenue Growth
Group service revenues increased by 1.7% year-on-year, with growth seen across all segments, including consumer, business, and wholesale.
EBITDA and Free Cash Flow Improvements
EBITDA grew by 2.3% on a comparable basis, and free cash flow is up by 12% year-to-date, driven by EBITDA growth.
Fiber Expansion
KPN expanded its fiber footprint by passing 74,000 homes and connected 82,000 homes in the third quarter, bringing fiber coverage close to 80%.
Successful Consumer and Business Segments
Consumer service revenues grew due to fiber and mobile growth, and business service revenues increased by 1.4%, driven by SME and LCE segments.
Net Promoter Score Improvement
The Net Promoter Score (NPS) rose to +17 during the quarter, indicating increased customer satisfaction.